Property Manager

5 months ago

Halifax, Canada Cushman & Wakefield Full time

**Job Title**

Property Manager
**Job Description Summary**

The position of Property Manager reports to the General Manager and is accountable for the effective day-to-day management of tenant relations and support of various management functions (daily operations, administration, security, specialty leasing, marketing and all related reporting).

**DUTIES & RESPONSIBILITIES**:

- Working with the GM, prepares, monitors, and controls the Annual Operating Budgets to ensure that resources are utilized effectively, and operational needs and objectives are met.
- Maximize operating cash flows through leasing and specialty leasing programs by supporting and assisting departments where needed.
- Assisting Operations Manager in the management of capital planning through ongoing reviews of the building and all related equipment and improvements to reduce the owner’s exposure to irregular cash requirements.
- Ensure recruitment, development, and motivational programs for all personnel with particular emphasis on all team and administrative personnel.
- Assists in the collection of accounts receivables and participates in efforts to minimize A/R balances.
- Assists in marketing and specialty leasing activities within the Shopping Centre and make recommendations to increase effectiveness (i.e., Increased foot traffic and dwell times)
- Develop and foster a positive tenant relations program by providing superior management service through knowledge, practice, exceptional customer service and implementation of a customer relationship management plan including one-on-one meetings with key tenant owners/managers. Create an environment where tenants adhere to property operating standards and rules through a program of education and voluntary compliance.
- Ensure tenant meetings and customer service programs are in place to document/respond to tenant and customer inquiries and complaints.
- Complete consistent and regular property inspections to always ensure the highest standard of operations and appearance.
- Develop relationships with municipal and provincial persons and be the properties’ representative on appropriate committees and organizations.
- Ensure that all personnel are conducting their responsibilities in accordance with company policy and governmental requirements, including applicable Health & Safety legislation.
- Other duties and projects as required.

**Skills & Experience Required**
- Minimum of five (5) years of retail/office or similar management/project management experience and relevant post-secondary education is preferred
- Strong ability to time-manage and work with strict reporting deadlines
- Excellent leadership and communication skills; experience in managing a team of professionals, including employees and contractors.
- Strong attention to detail and organizational skills.
- Be self-motivated, diplomatic, innovative, and able to accept challenges.
- Strong computer skills with a proficiency in all Microsoft Office programs & Excel
- Ability and willingness to learn and gain functional working knowledge of industry and owner specific software platforms as me be required (SharePoint, Honest Buildings, VTS, MRI, Yardi)
- Able to work in a ‘Team’ environment.
- Be self-motivated, diplomatic, innovative, able to accept and calmly manage daily operational challenges.
- Must be able to provide a clear criminal background check and must be willing to undergo federal government security screening process
- A valid Nova Scotia Real Estate License is an asset, but not required
- Must have their own vehicle and must be willing to travel occasionally

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