Manager, Career Services

2 weeks ago


London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 15

**About Western**:
**About Us**:
The Faculty of Engineering at Western University is a vibrant teaching and research faculty that consists of six academic units: Chemical & Biochemical Engineering, Civil & Environmental Engineering, Electrical & Computer Engineering, Mechanical & Materials Engineering, The School of Biomedical Engineering, and the John M. Thompson Centre for Engineering Leadership & Innovation. It is also home to several outstanding centres and research institutes including the Boundary Layer Wind Tunnel Laboratory (BLWTL), The Wind Engineering, Energy and Environment Research Institute (WiindEEE), the Institute for Chemicals and Fuels from Alternative Resources (ICFAR), University Machine Services (UMS), and the Fraunhofer Project Centre (FPC). Approximately 2400 undergraduate students are enrolled in one of our nine undergraduate programs and close to 850 graduate students are completing degrees at the master’s or doctoral levels.

**Responsibilities**:
The Manager, Career Services & Experiential Learning provides leadership for the development, implementation and monitoring of activities of the Career Services team, including a unique and wide range of career services and career development programs for undergraduate and graduate students in the Faculty of Engineering. The role will support the Director of Engineering Experiential Learning and Student Support in the development, implementation and monitoring of activities aimed at enhancing and integrating academic and experiential learning opportunities within the Faculty, and increasing the involvement and engagement of students. The Manager will continually monitor programs and processes to identify opportunities for improvement, and to ensure adherence with University policies and procedures and relevant regulations. The role will lead and direct the work of others, including providing support and guidance to career services, community and industry relations, and student orientation, events, clubs, groups and teams, ensuring appropriate controls are in place to manage risks. The Manager will also coach and train staff, and provide comprehensive and strategic consultation on a variety of processes to ensure the University community is served effectively.

**Qualifications**:

- Education:
- Undergraduate Degree in a relevant field
- Master’s Degree is preferred
- Career Development Practitioner Certificate would be an asset
- Completion or working towards Canadian Institute of Management Certification preferred
- Experience:
- 5 years of experience in experiential/cooperative education or supporting students (e.g. counselling services, career services, community relations, industry relations, student clubs and teams) and implementing curriculum development and experiential learning programming aimed at enhancing the student academic and experiential experience
- 2 years’ experience managing staff and projects
- Experience designing/developing experiential learning programing and opportunities and/or providing career counselling to students in an academic institution including providing comprehensive career and job search counselling, résumé development and interview skills would be an asset
- Experience managing relationships with internal and external stakeholders and liaising and building strong relationships with industry and corporate partners preferred
- Knowledge, Skills & Abilities:
- Familiarity with coaching and mentoring approaches (particularly career and job search coaching, résumé development and interview techniques)
- Knowledge of program development and policy review and implementation
- Knowledge of engineering programs and courses and their applicability to the labour market and ability to match this to the needs of students/industry
- Familiarity with best practices for maintaining, seeking out and developing business relationships and partnerships with the ability to generate additional work opportunities
- Knowledge of best practices for handling sensitive and confidential information
- Knowledge of best practices in building a strong collaborative team and leading people
- Project management skills to ensure team roles are clear, milestones are communicated and deadlines are met
- Familiarity with Human Resources principles and practices
- Ability to effectively drive and manage change initiatives that align with organizational strategies and/or provide opportunities to increase efficiency
- Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
- Ability to draw on diversity of skills, backgrounds and knowledge of people to achieve more effective results
- Ability to make decisions and recommendations that are clearly linked to the organization's strategy and goals
- Ability to handle details with a high degree of accuracy and to organize and prioritize a high vol



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