Service Manager

3 weeks ago

London, Canada Oxford Builders Supplies Inc. Full time

EllisDon is committed to being the safest general contractor. As part of our vaccine directive, we require employees to be fully vaccinated, or in the process of receiving the vaccine against COVID-19. Should you have any additional questions related to our vaccine directive as you move forward in the hiring process, please discuss this with our People & Culture team._

**Connect with us **LinkedIn**, **Instagram**, **Facebook**, **Twitter**

**Thinking about a change?**

We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core **values** empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is - there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch.

Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others.

In case you’re curious, here’s what the industry **thinks of us** and some of the **impacts we've made to the communities we work in.**

**You as a Service Manager will**:

- Entry into software and manage all preventive maintenance schedules then direct the work.
- Equipment is repaired efficiently and effectively, taking corrective action, as necessary.
- Plan, organize, administer, review and evaluated all equipment procedures and service staff.
- Create a work environment that promotes teamwork and cooperation.
- Maintain equipment maintenance inspections for all equipment.
- Receive service calls, dispatch technicians and document service calls.
- Coordinate service calls between technicians and clients.
- Prepare warranty registrations and claims.
- Create, review, approve & close all work orders, enter data & invoice to clients.
- Set up and maintain equipment parts (new & existing) in Texada system.
- Maintain and review inventory records - class/group and rental rates.
- Set up and track inventory and parts - track used inventory - overall inventory control.
- Continued system administration and updates - review vendors, customer files
- Manage equipment & part refurbishments (Such as motors, safety devices, etc).
- Review returned equipment and assess for damages
- Coordinate with various yards for equipment inventory before erection
- Keep track of bulk equipment inventory (Crane & Hoist towers, etc)
- Maintain and complete all equipment certifications, inspections

**Is this the right role for you?**
- You have a strong understanding about machinery and servicing heavy equipment
- Good customer facing skills
- Ability to work in teams and individually when needed
- Strong verbal and written communication skills
- Strong attention to detail
- Understanding of Inventory Management systems
- Ability to work within Microsoft Office, high focus on excel
- Ability to work in a fast pace, high volume work environment

EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.

**Go ahead and be yourself. We'll pay you for it**

We are an equal opportunity employer. We welcome people of any age, culture, subculture, gender identity or expression, sexual orientation, nationality, ethnicity, race, size, mental or physical status, veteran status, religion, language, political opinion, working-style preference, family status, education, and socio-economic status. The EllisDon core values of _Integrity and Mutual Respect_ welcomes **everyone**, at work and in the community, and our value of _Mutual Accountability,_ means that we all have a role to play. As an EllisDon employee, this will ultimately be** your** commitment to Inclusive Diversity.

***Accommodation for Applicants with disabilities will be made during the recruitment process when requested.

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