Vp Operations

3 months ago


Montréal QC, Canada MICROCOM #Technologies Full time

**Vice-Président Opérations - PME des TI**

Fondée en 1995 à Montréal, MICROCOM Technologies offre des services en stratégie et gestion technologique, spécialisés dans les infrastructures TIC et les solutions logicielles de gestion. Nous accompagnons des clients de la PME à la grande entreprise, tels que Skotidakis, Exeko et BIXI dans l'optimisation de leur productivité, l'accroissement de leurs revenus et la réduction de leurs coûts, grâce à une planification stratégique des technologies innovante.

En pleine croissance, MICROCOM recrute actuellement un **Vice-Président Opérations** pour optimiser et développer ses activités opérationnelles ainsi que garantir l'efficacité des processus et la coordination inter-départementale. Le tout afin d’atteindre les objectifs stratégiques de l’entreprise.

Vous cherchez un défi stimulant où vos compétences auront un impact direct sur la croissance et le succès d'une entreprise en plein essor ? Ce poste offre une **opportunité unique.** Rejoignez notre équipe dynamique et faites partie d'une aventure passionnante dans le secteur des technologies de l'information. Nous valorisons l'esprit entrepreneurial, l'innovation et la créativité, offrant ainsi un environnement de travail où vos idées sont écoutées et où vous pouvez véritablement faire la différence.

**Aperçu du poste**

**Responsabilités principalesDirection stratégique et gestion globale**
- Élaborer et mettre en œuvre les stratégies d’opérations globales en alignement avec les objectifs de l'entreprise
- Planifier, organiser, structurer et superviser toutes les activités opérationnelles des deux divisions
- Gérer le budget opérationnel global
- Assurer la conformité aux normes en vigueur, notamment en matière de sécurité et de gestion des données personnelles
- Faire des suggestions et prendre des décisions afin d'aider les équipes opérationnelles à exceller ainsi que d'aider les autres services à réaliser leurs objectifs globaux
- Identifier et évaluer les nouvelles technologies pour améliorer l'efficacité opérationnelle
- Servir de point de contact pour résoudre les problèmes complexes ou critiques avec les clients en collaboration avec les Directeurs et les équipes
- En support des directeurs de division
- Assurer une exécution efficace des projets dans les temps, les budgets et avec le niveau de qualité attendu
- Garantir un excellent niveau de service avec les clients internes et externes pour maintenir une relation de confiance dans le temps
- Optimiser l’affectation des ressources pour assurer une facturation optimale
- Exécuter les initiatives de transformation digitale et de modernisation de l'infrastructure
- Gérer les contrats de service et les relations avec les fournisseurs d'infrastructure

**Gestion d'équipe**
- Collaborer avec les ressources humaines et les directeurs de division pour optimiser la gestion des talents et des ressources
- Établir des objectifs clairs et des indicateurs de performance pour chaque division
- Favoriser une culture d'innovation, de collaboration et d'amélioration continue
- Recruter et retenir les talents clés

**Coaching**
- Encadrer les gestionnaires et employés clés pour développer leurs compétences en leadership et gestion
- Offrir des conseils opérationnels aux équipes pour améliorer leur performance et préparer les dossiers à présenter à la direction pour faciliter la prise de décision.

**Qualifications requises**
- **Expérience **:10+ ans d'expérience dans un rôle similaire dont au moins 5 ans à un poste de direction dans le domaine des technologies de l'information ou des services numériques; Expérience avérée dans la gestion de projets TI complexes et d'équipes multidisciplinaires
- **Formation**: diplôme d'études supérieures en informatique, systèmes d'information ou expérience équivalente
- **Connaissances domaine logiciel**: connaissance approfondie des méthodologies de gestion de projet (Agile, Scrum, etc.)
- **Connaissances en infrastructure**: expertise en gestion d'infrastructure TI, y compris cloud, sécurité et réseaux, connaissance de la méthodologie ITIL
- **Connaissances du domaine TI **:compréhension solide des tendances technologiques actuelles et émergentes
- **Compétences en gestion **:excellentes compétences en leadership, communication et gestion du changement
- **Compétences en entreprise**: Capacité à travailler efficacement dans un environnement de PME en évolution rapide

**Compétences souhaitées**
- Expérience dans le secteur des services conseil
- Connaissance des enjeux réglementaires, de conformité en TI et des programmes en RS&DE
- Esprit analytique, orienté vers les solutions.
- Proactivité et sens de l’initiative.
- Grande rigueur et capacité à gérer le stress et les priorités.

**Conditions**
- Emploi permanent à temps plein.
- Télétravail hybride à Montréal, au cœur de la Technopole Angus,



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