Dental Administrator

3 days ago


Ottawa, Canada Hog’s Back Dental Centre Full time

**About us**

We pride ourselves on providing quality dental care and have 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Hog’s Back Dental Centre provides a broad range of dental services to families in the Ottawa community. We offer free underground parking for staff at our convenient central location that is open Monday - Friday.

We are looking for a dental administrator to work the following hours:

- Monday 6:45am - 4:15pm
- Tuesday (Alternating) 6:45am-4:15pm and 10am - 6:15pm
- Thursday 6:45am - 4:15pm
- Friday 6:45am - 1:00pm

We strive to provide the best dental care to our community with a patient-first mindset, while continuing growth for our office and employees. We are part of the Dentalcorp network, a platinum member of Deloitte's _Canada's Best Managed Companies_. Thanks to this network, there are unlimited opportunities for staff, whether clinical or administrative, to create the career of their dreams.

**Benefits of Joining Our Team**:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
- Free underground parking
- Support for continuing education
- Wellness program provided

**Responsibilities**:

- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
- Process patients post-appointment through payment system and practice management software
- General administration duties

**About You**:

- 1 year of dental administration experience is preferred, however not required
- Clinical background and experience with Abeldent considered an asset

**Job Types**: Full-time, Permanent

Expected hours: 30 - 35 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Dental receptionist: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person


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