Memory Care Manager

3 months ago

Vancouver, Canada Sunrise Senior Living Full time

Overview

The Reminiscence Coordinator is responsible for providing overall leadership and management of the reminiscence neighborhood. Responsibilities include promoting excellence in resident care in accordance with each resident’s Individualized Service Plan (ISP)/Individualized Care Plan (ICP), programming, providing outreach and support to families, being resourceful and knowledgeable with the Family Resource Library and the evolving information on Alzheimer’s disease. Responsible for championing the designated care manager concept throughout the neighborhood, assisting in the recruiting, hiring, and training of team members, completing staffing, scheduling and timekeeping review, team member recognition, engagement, and performance management.

**Responsibilities**:
**Responsibilities**:
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Resident Care and Programs:

- Plans, organizes, develops, and leads the overall operation of the reminiscence neighborhood(s) in accordance with federal, state/provincial, and local laws and Sunrise Senior Living standards, guidelines, and regulations.
- Champions the all-embracing quality delivery of the Resident Centered model.
- Acts as the community champion in reminiscence programming and activities.
- Partners with the Activities and Volunteer Coordinator (AVC) to ensure a variety of appropriate and individualized activities are available throughout the day and evening and that Care Managers are actively involved and engaged with activities.
- Designs, schedules, and facilitates the reminiscence program incorporating Life Skills and focusing on creating pleasant days, including a variety of dementia appropriate activities.
- Partners with the Resident Care Director (RCD) to ensure that the residents clinical needs are addressed.
- Reviews, prior to move-in, the resident’s preferences and needs and schedules the Family Meeting to discuss the Resident Profile.
- Facilitates the Individualized Service Plan (ISP)/Individualized Care Plan (ICP) and Daily Assignment Sheet development to ensure excellence in service delivery, safety, hydration, and resident engagement in Life Skills programming.
- Manages the assessment process to determine levels of care and staff.
- Oversees planning for family events and services.
- Exercises some discretion and independent judgment in performing and assessing needs of the residents.
- Partners with the dining service coordinator to ensure meeting individualized resident needs and preferences and participates in the dining experience daily.
- Understands resident changes in condition and takes appropriate action including communication to family and physician.
- Reviews, reads, notates, and initials Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes.
- Establishes a cooperative relationship with the local Alzheimer’s Association chapter or other Alzheimer’s advisory organization.
- Facilitates network contacts and arranges for speakers from community groups and organizations to provide educational support for families of the residents and serves as the liaison with the community Alzheimer’s specialists,
- Ensures monthly family support group meetings are planned and facilitated.
- Partners with RSD ensuring that Sunrise clinical indicators are met and are below established benchmarks in restraint free environment, weight management, anti-psychotics, and behavior management.

Quality Assurance and Regulatory Compliance:

- Ensures that the community follows all federal, state/provincial, and local laws and regulations and Sunrise standards as it pertains to resident care and services.
- Develops and implements appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for regulatory compliance.
- Develops a thorough working knowledge of current and evolving state/provincial laws, regulations, policies, and procedures dictated for residents and ensures compliance.
- Partners with leadership team to ensure and promote community is in compliance with OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements.
- Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.

Financial Management:

- Assists in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources.
- Assists the Executive Director (ED) in completing the annual community budget.
- Understands and manages the department budget to include labor/labour and other expenses and its impa

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