Intermediate Casualty Claims Representative

3 months ago

Ottawa, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We’re looking to hire a Casualty Claims Representative at an Intermediate level to help get our customers back on track, so they can focus on what matters to them most.

As a **Multiline **Claims Representative** handling claims for our Casualty team, you will be responsible for investigating and settling complex insurance claims to ensure a prompt and fair settlement. You will provide quality service and ensure prompt and equitable settlement of claims in line with Corporate policies and standards. Your natural ability to negotiate, influence, prioritize, be proactive and think creatively on your feet will help you thrive in our collaborative and energetic culture.

**These opportunities can be based in any of the following Ontario Intact offices: Toronto (700 University Ave)/Mississauga/Ajax/London or Ottawa**.**

**Working here means you will**:

- Be surrounded by a top-notch team of professionals and leaders - the best in the business
- Have the support, flexibility, and opportunities to be yourself and pursue your goals
- Build your legacy of delivering outstanding customer service, and be rewarded for your success
- Thrive in a workplace that shares your values including respect and integrity
- Think and act creatively, while being guided by facts and your analytical mind

**What you’ll do here**:

- Investigate, analyze, evaluate, quantify and report on complex auto and non-auto bodily injury and general liability claims.
- Work towards a prompt and fair settlement of claims; develop action plans for conducting investigations including arranging for independent medical examinations, securing prior medical and/or employment history, determine contacts, interviews and/or other information to clarify and justify the claim.
- Document and analyze the information gathered on a file, interpret insurance policy wordings, determine coverage, and assess damage and/or liability
- Collaborate with our legal team to attend court proceedings, mediations, and settlement meetings when necessary
- Collaborate with your peers and other teams to resolve files thoroughly and quickly
- Act as a mentor, role model and technical resource for junior adjusters.
- Build relationships with vendors and communicate often with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues
- Be heard and contribute to the improvement of day-to-day work in our Claims Centre of Excellence

**What you bring to the table**:

- At least 3+ years of experience in handling Casualty claims including Homeowners/Condo liability
- A natural at communication, analysis, and negotiation
- Known for your impressive documentation and organization skills
- Strong analytical and decision-making skills.
- Completed or actively working towards completion of the CIP designation.
- Knowledge of appropriate provincial legislation is an asset
- University degree or any combination of training and experience deemed relevant for the role
- Bilingualism is considered a definite asset

This role is eligible for employee referral bonus. #myReferrals3000

LI-Hybrid

LI-MS1

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your co

  • Intermediate Claims Representative, Bodily Injury

    3 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7046 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Intermediate to Senior Claims Adjuster

    8 hours ago

    Ottawa, Canada Wawanesa Insurance Full time

    Job Overview The Claims Adjuster 3, Casualty contributes to Wawanesa's goal of delivering an exceptional and consistent claims experience through proactive and fair investigation, evaluation, negotiation and settlement of high complexity and large loss casualty claims. This role is responsible for applying and explaining policy coverages and...

  • Casualty Claims Specialist

    10 hours ago

    Ottawa, Ontario, Canada Aviva Full time

    Job SummaryWe are seeking a highly skilled and experienced Casualty Claims Specialist to join our team at Aviva. As a key member of our Protect Claims department, you will be responsible for handling Bodily Injury claims, including litigated and non-litigated files.Key ResponsibilitiesInvestigate and evaluate claims to determine liability and...

  • Lead Casualty Claims Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Wawanesa Insurance Full time

    Job Overview The Lead Casualty Claims Specialist plays a vital role in achieving Wawanesa's mission of providing a superior and consistent claims experience. This position involves thorough and equitable investigation, assessment, negotiation, and resolution of complex and significant casualty claims. The specialist is tasked with interpreting and...

  • Lead Casualty Claims Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Wawanesa Insurance Full time

    Job Overview The Lead Casualty Claims Specialist plays a pivotal role in Wawanesa's mission to provide a superior and consistent claims experience. This position involves thorough and equitable investigation, assessment, negotiation, and resolution of complex and substantial casualty claims. The specialist is tasked with interpreting and clarifying...

  • Intermediate Casualty/property Adjuster

    2 months ago

    Ottawa, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Intermediate Casualty/Property Adjuster - Ottawa Intermediate Casualty/Property Adjuster Why should you consider a career with ClaimsPro? We are proud of our people and it shows: - You will be part of a team of over 700 independent adjusters from across Canada. - Your career can grow into other lines of claims, branch management,...

  • Specialist, Claims- Bodily Injury/casualty New

    3 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7361 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • National Casualty Claims Consultant

    3 months ago

    Ottawa, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Protect Casualty Claims Handler

    1 day ago

    Ottawa, Ontario, Canada Aviva Full time

    We are actively recruiting for a Protect Casualty Specialist to handle Bodily Injury (BI) claims, some of which are in litigation, and provide outstanding service to our customers.3 years' experience handling bodily injury claims, including both general liability/premises operations claims and auto tort liability

  • Unit Claims Manager

    3 months ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Int Representative, Claims- Bodily Injury New

    3 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7264 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Posting Range : $48,700 - $89,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Experienced Casualty Claims Specialist

    13 hours ago

    Ottawa, Ontario, Canada Aviva Full time

    **Job Summary**We are seeking a highly skilled and experienced Casualty Claims Specialist to join our team at Aviva. As a key member of our Protect Claims department, you will be responsible for handling Bodily Injury claims, including litigated and non-litigated files.**Key Responsibilities**Investigate and evaluate claims to determine liability and...

  • Claims Leader

    4 months ago

    Ottawa, Canada Aviva Full time

    We are looking for a Claims Leader based in Ottawa to grow and lead our team of adjusters in Eastern Ontario! You will lead the day to day operation and development of a team of Adjusters and report to on of our Senior Leaders in a role that requires a unique mix of technical, customer and coaching skills! You will be responsible for a specific stream and...

  • Intermediate Auto Claims Advisor/Adjuster

    3 weeks ago

    Ottawa, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors –...

  • Manager, National Casualty and Bodily Injury Claims

    3 months ago

    Ottawa, Canada Definity Full time

    Job ID : 6593 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Intermediate Auto Claims Advisor/Adjuster

    2 months ago

    Ottawa, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors –...

  • Intermediate Accounts Payable Representative

    2 months ago

    Ottawa, Canada Alterna Savings Full time

    Scope of Position As part of the Accounts Payable team, the Intermediate Accounts Payable Representative will work in conjunction with the Senior Accounts Payable Representative and have the primary responsibility of ensuring the prompt and accurate processing and payment of vendor invoices and employee expense claims. They will also be a key liaison...

  • Claims Representative Ii, Property

    3 months ago

    Ottawa, Canada Co-operators General Insurance Company Full time

    Company: CGIC Department: Claims Employment Type: Temporary Full Time (12 months) Work Model: Hybrid Language: Bilingualism in English and French is required. **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this...

  • Intermediate Auto Claims Advisor/Adjuster

    3 weeks ago

    Ottawa, Ontario, H2B, Montréal, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors –...

  • Property and Casualty Insurance Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Desjardins Full time

    Exciting Career Paths in Property and Casualty InsuranceDiscover the Distinction at Desjardins InsuranceCurrent Openings:Property and Casualty Insurance SpecialistThe property and casualty insurance specialist is instrumental in guiding clients through significant life changes, such as acquiring a new vehicle or residence. By delivering tailored service,...