Intermediate Claims Representative, Bodily Injury

7 months ago

Ottawa, Canada Definity Financial Corporation Full time

Job ID : 7046
Category : Claims
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Ottawa, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Intermediate Third Party Bodily Injury claims. You are motivated by a challenge and strive to continually develop yourself and others. You actively support change and seek to improve. You have effectively managed a portfolio of Automobile Bodily Injury, or Accident Benefit Claims, or Automobile PD Claims of increasing complexity. You continually support the Team environment and raise your hand to assist others. You have a desire to be part of a diverse, highly engaged and high-performance team.

**What can you expect in this role?**
- Reporting to the Team Leader, Casualty, you are accountable for managing a portfolio of Intermediate Bodily Injury Claims.
- Engage all stakeholders in the effective management of a claim including underwriting and senior leadership
- Confirming policy coverages, investigating claims to determine liability and quantum. Maintaining detailed file records.
- Attending/participating in mediations, pre-trials and settlement initiatives.
- Settle claims directly with Plaintiff’s Counsel.
- Direct and Instruct Defence Counsel.
- Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors
- Perform well in a busy operation and remain calm under pressure
- Strive to continually push the boundaries of your adjusting experience and personal learnings
- Team player adaptable to changing environment
- Strong written and verbal communication skills
- Ability to work independently

**What do you bring to the role?**
- University degree, a college diploma or the CIP designation
- Minimum 3 years of claims handling experience
- Professional, friendly and courteous in all interactions, whether with customers or co-workers
- Perform well in a busy operation and remain calm under pressure
- Team player adaptable to a changing environment
- You’re dependable with strong interpersonal skills
- You have strong communication skills
- You’re focused on building engagement and culture
- Proficient in MS Office and strong computer skills
- Bilingualism in both English and French or other languages is an asset
- Licensed in multiple provinces is an asset

**Go ahead and expect a lot — you deserve it, and we’ve got it**:

- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid

  • Int Representative, Claims- Bodily Injury New

    6 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7264 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Posting Range : $48,700 - $89,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Specialist, Claims- Bodily Injury/casualty New

    7 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7361 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Posting Range : $55,800 - $102,800 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...

  • Claims Representative II, Commercial Bodily Injury

    2 months ago

    Ottawa, Canada Co-operators Full time

    Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid Language: This role operates in English. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we...

  • Manager, National Casualty and Bodily Injury Claims

    2 days ago

    Ottawa, Canada Definity Full time

    Job ID : 6593 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Intermediate Casualty Claims Representative

    6 months ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Casualty Specialist

    6 months ago

    Ottawa, Canada Aviva Full time

    We are actively recruiting for a Protect Casualty Specialist to handle Bodily Injury (BI) claims, some of which are in litigation, and provide outstanding service to our customers. The primary role in Protect Claims is to investigate, evaluate, negotiate, and settle Bodily Injury claims in accordance with Aviva's procedures and philosophy. Aviva recognizes...

  • Technical Supervisor, Claims

    1 month ago

    Ottawa, Canada Co-operators Full time

    Company: CGIC Department: Claims Employment Type: Temporary Full Time (12 months) Work Model: Hybrid Language: This role operates in English. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy....

  • Injury Claims Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Cartel Inc. Full time

    At Cartel Inc., we are committed to delivering exceptional legal services to our clients. Our team is comprised of highly skilled professionals who are dedicated to achieving outstanding results.We are pleased to offer an exciting opportunity for a seasoned Injury Claims Specialist with 5-10 years of experience to join our Calgary, Alberta office. This role...

  • Tort Injury Claims Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Kent Legal Full time

    About the RoleWe are seeking an experienced Tort Injury Claims Specialist to join our team at Kent Legal.Key ResponsibilitiesManage files from intake to closure, ensuring timely and efficient processing.Draft pleadings, summaries, motions, settlements, mediations, and pretrial memoranda to support client cases.Schedule examinations for discovery, mediations,...

  • Ontario Personal Injury Lawyer

    6 months ago

    Ottawa, Canada Top Lawyers™ Canada Full time

    Neinstein Personal Injury Lawyers Personal Injury Lawyers Serving Clients in Mississauga and Peel Region Protecting Your Right to Full Compensation After a Serious Injury Claim Year Called to the Bar: 2013 Following a serious personal injury, the last thing you need is to worry about a drawn-out legal process denying…Address 1200 Bay St. Suite 700,...

  • Disability Claims Specialist

    13 hours ago

    Ottawa, Ontario, Canada The Canada Life Assurance Company Full time

    We are seeking a Disability Claims Specialist to join our team in Ottawa. In this role, you will be responsible for the proactive management of assigned disability claims by determining the length of disability through an evaluation of medical information and job duties.The ideal candidate will have experience or training in one of the following fields:...

  • Personal Injury Lawyer with Expertise in Compensation Claims

    4 weeks ago

    Ottawa, Ontario, Canada Leavespersonalcare Full time

    About the RoleWe are seeking a highly skilled and experienced Personal Injury Lawyer to join our team at Neinstein Personal Injury Lawyers LLP. As a leading firm in the field, we pride ourselves on delivering exceptional results for our clients.This is an excellent opportunity for a dedicated and passionate lawyer to take their career to the next level,...

  • Intermediate Auto Claims Advisor/Adjuster

    3 weeks ago

    Ottawa, Canada Aviva Full time

    Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors – empathic, motivated and customer focused individuals. If...

  • Intermediate Bilingual Property Field Claims

    7 months ago

    Ottawa, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Intermediate Bilingual Property Field Claims Adjuster, Hybrid (Ottawa, ON) **Job Description**: We are currently looking to add an Independent Intermediate Bilingual Property Field Claims Adjuster to our team! Why should you consider a career with ClaimsPro? We are proud of our people and it shows: - You will be part of a team of...

  • Expert en Sinistres Ii Risques Divers

    6 months ago

    Ottawa, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Analyst, Insurance Claims Quality Assurance

    7 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7061 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Analyst, Insurance Claims Quality Assurance

    7 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 7062 Category : Personal Insurance Brand : Definity Regular/Temporary : Temporary Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that...

  • Customer Service Representative

    1 day ago

    Ottawa, Canada People Corporation Full time

    We are seeking a Customer Service Representative - Claims to join our Coughlin team in Ottawa. **The Customer Service Representative - Claims will**: - Process paperless and traditional claims, and using the claims system to properly identify missing information on forms - Perform data entry related to claims and member correspondence - Convert specialist...

  • Intermediate Auto Claims Advisor/Adjuster

    6 months ago

    Ottawa, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Intermediate Auto Claims Advisors –...

  • Claims Service Representative

    3 weeks ago

    Ottawa, Ontario, Canada Wawanesa Insurance Full time

    Job DescriptionWe are seeking a highly skilled Claims Service Representative to join our team at Wawanesa Insurance. In this role, you will be responsible for delivering an exceptional claims experience through timely and proactive communication with our members and stakeholders.Key Responsibilities:Provide direction and support to our members throughout the...