Claims Representative Ii

6 months ago

Ottawa, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

As a **Claims Representative II (Towing & Storage Consultant) **you will be considered the main resource for the CSC on towing and storage matters. This consulting role will directly impact our ability to control claims costs, while helping our customers get back on track as quickly as possible.

**What you’ll do here**:

- Maintain effective communication channels with claims teams through offering real time support on towing and storage matters to adjusters, supporting training teams on curriculum development, and Unit Claims Managers on the evaluation of trends.
- Within established authority limits, negotiate with tow companies and body shops to settle the towing and storage claims within Intact policies and municipal codes.
- Investigate and settle routine towing & storage claims. Provide quality service and ensure prompt and equitable settlement of claims in line with Corporate policies and standards including Municipal legislation & by-laws.
- Document the claim file by collecting and securing all the appropriate documents, information and statements from the insured, adjuster, body shop, towing company, police, municipal office and other pertinent experts to determine a fair and reasonable fee for services performed.
- Maintain productive business relationships with towing service providers, establishing rapport within the towing and storage industry and building a strong reputation for Intact.
- Handle legal payment into court process, follow up and documentation of all material related to litigation. Liaison with legal counsel, communicate with body shop and towing company, attend settlement conferences where necessary and support in the possible resolution of file.
- Maintain current knowledge of all Municipal codes and industry trends and complete reporting on said information as necessary.

**What you bring to the table**:

- Minimum one year auto, property and/or casualty claims handling experience
- Excellent interpersonal skills with a proven ability to reach favorable outcomes through negotiation, relationship management and problem solving
- Able to interpret technical information and understand written policies and legal wording
- Excellent written and verbal communication skills, with proven ability to deal with challenging situations
- Well organized and can manage a high volume of work in a fast-paced environment
- High School or College Diploma including business/administration/insurance training.
- Actively pursuing Chartered Insurance Professional (CIP) designation

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

  • Claims Rep Ii

    5 months ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Representative II, Commercial Bodily Injury

    2 weeks ago

    Ottawa, Canada Co-operators Full time

    Company: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Hybrid Language: This role operates in English. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we...

  • Claims Adjuster Ii, Casualty

    3 weeks ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Adjuster II, Casualty

    3 weeks ago

    Ottawa, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is...

  • Intermediate Casualty Claims Representative

    5 months ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Sales Representative II

    4 weeks ago

    Ottawa, Ontario, Canada WillScot Full time

    At WillScot, we're committed to delivering innovative flexible workspace and portable storage solutions to our customers across various industries. As a Sales Representative II, you'll play a vital role in driving revenue growth and profitability by providing tailored solutions to meet each customer's specific needs.About the Job:The Sales Representative II...

  • Claims Representative

    4 weeks ago

    Ottawa, Ontario, Canada Definity Full time

    Job SummaryWe are seeking a highly skilled Claims Representative to join our team at Definity. As a Claims Representative, you will be responsible for investigating, negotiating, and settling Senior Third Party Bodily Injury and Casualty claims. This includes Automobile, Homeowners, and Commercial third-party claims.You will be accountable for managing a...

  • Claims Adjuster

    2 weeks ago

    Ottawa, Canada Zurich 56 Company Ltd Full time

    Claims Crop Field Adjuster IIZurich is currently looking for a RCIS Crop Claims Field Adjuster II to work out of the state of Ohio. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% travel is expected to cover the territory.The ideal candidate will need to live and service within a...

  • Sales Representative Ii

    1 month ago

    Ottawa, Canada WillScot Full time

    **Sales Representative II**: - Date: Oct 18, 2024- Location: Ottawa, ON, CA, K1G-3W9- Company: WillScot- Req ID: 52222At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we...

  • Sales Representative II

    4 weeks ago

    Ottawa, Ontario, Canada WillScot Full time

    At WillScot, we're committed to providing industry-leading pay and benefits, as well as opportunities for development and upward mobility. Our team of 4000+ people is dedicated to serving our customers across all industries from 240+ locations across the United States, Canada, and Mexico.We're deeply committed to creating an inclusive and equitable workplace...

  • Sales Representative II

    4 weeks ago

    Ottawa, Ontario, Canada WillScot Full time

    About the Role:The Sales Representative II is a vital member of the WillScot sales team who actively seeks out new business opportunities, builds relationships with prospective customers, and provides them with appropriate solutions to drive revenue growth and profitability. The Sales Representative II is responsible for providing tailored solutions to meet...

  • Bilingual Claims Representative

    4 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled Bilingual Claims Agent to join our team in Ottawa. As a Bilingual Claims Agent, you will be responsible for providing exceptional customer service to clients over the phone and via email. This is a fantastic opportunity to work in a dynamic and team-oriented environment where you will have the chance to learn new...

  • Bilingual Claims Representative

    1 month ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled Bilingual Claims Agent to join our team in Ottawa. As a key member of our customer service team, you will be responsible for providing exceptional service to clients over the phone and via email.Key ResponsibilitiesTake and make calls in a professional and courteous mannerAssist clients with their submitted...

  • Dental Claims Consultant

    7 hours ago

    Ottawa, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Customer Service Representative

    6 months ago

    Ottawa, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...

  • Property Claims Specialist Ii

    5 months ago

    Ottawa, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Sales Representative II

    4 weeks ago

    Ottawa, Ontario, Canada WillScot Full time

    At WillScot, we're dedicated to providing innovative flexible workspace and portable storage solutions to our customers across various industries. As a Sales Representative II, you'll play a vital role in driving revenue growth and profitability by identifying new business opportunities and building strong relationships with prospective customers.About the...

  • Assistant, Claims

    5 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 6780 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Claims Representative, Full-time New Graduate

    6 months ago

    Ottawa, Canada Definity Financial Corporation Full time

    Job ID : 6823 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Ottawa, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Medical Claims Specialist

    4 weeks ago

    Ottawa, Ontario, Canada People Corporation Full time

    Job SummaryWe are seeking a highly skilled Medical Claims Clerk to join our team at People Corporation. As a Medical Claims Clerk, you will be responsible for processing group plan member health claims, responding to inquiries, and performing administrative duties.Key ResponsibilitiesProcess group plan member health claims by applying established policies...