Reinsurance Claims and Operations Analyst
2 weeks ago
Detailed Function/Job summary
Job Responsibilities
- Manage and review all claim requests, billing files, payment notifications and other inquiries from clients using various distribution channels.
- Respond to client inquiries and manage requests for additional information.
- Maintain of the operations and claims workflow systems including new treaty information such as claims authority, review error reports, and determination if claim decisions are required.
- Data capture for individual claims, risk validation,, set up claim files, and refer to claims adjudicators. Process payments.
- Validate and pay claims related expenses such as investigation costs and litigation expenses.
- Claims and premiums accounting entries in Omega (including retrocession).
- Support adjudicators in preparation and delivery of added value work such as trainingsessions/webinars and other claims initiatives.
- Launch the billing files in the system.
- Analysis of system rejects and warnings.
- Conduct analysis on data reported by clients to identify and escalate any discrepancies.
- Assist with Claim Tracking and Claims Bordereau Submissions.
- System testing and support/ Build and maintain a “key notes summary administration” per cedant to easily have a complete view (including history) of the reinsurance administration.
- Support colleagues in other duties such as analytical reviews, and technical accounting.
- Maintain accurate records of all transactions.
- Prepare reports on reinsurance activity for management.
- Additional tasks/projects as required by management.
Requirements in experience, competency, education and qualifications
- 3 years of experience in Financial Services/Reinsurance/Insurance preferred
- Life reinsurance administration
- Understanding of Life reinsurance treaties
- Claims administratin experience (preferred)
- Strong analytical and problem-solving skills.
- Attention to detail.
- Excellent written and verbal communication skills.
- Ability to identify, resolve issues, and present information in a clear manner.
- Highly organized, results oriented with the ability to proactively manage stakeholder expectations.
- Ability to work effectively under pressure and within deadlines.
- Ability to identify and manage key priorities.
- Strong relationship building skills / team player.
- Advanced working proficiency with Microsoft Office Suite including Excel V-Lookups, Pivot Tables, Complex Formulas, etc.
SCOR, the 4th largest reinsurer in the world, provides insurance companies with a diversified and innovative range of solutions and services to control and manage risk. Leveraging experience and expertise to deliver “The Art & Science of Risk”, SCOR provides cutting-edge financial solutions, analytics tools and services in all areas related to risk - from Life & Health and Property & Casualty insurance to Investments. Our specialized teams operate in over 160 countries, fostering long-term relationships with clients.
In order to provide our clients with a broad range of innovative reinsurance solutions, SCOR pursues an underwriting policy that is founded on profitability and supported by effective risk management strategy and a prudent investment policy. This approach allows us to offer clients an optimum level of security, to create value for shareholders, and to contribute to the welfare and resilience of society by helping to protect insureds against the risks they face.
At SCOR, we believe that employing people from different backgrounds and ensuring inclusivity is a major driving force for the success of the Group. We are committed to fostering a work environment in which all employees are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to SCOR’s success.
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