Claims Coordinator

4 weeks ago


Montréal, Canada Canada Life Assurance Company Full time

Claims Coordinator

**Description:
- Permanent Full Time- Reporting to the Team Lead Claims Coordination, you will be responsible for timely clerical and administrative support for the Individual Life Claims Department.**Accountabilities**
- Set up of new claims and ensuring appropriate life coverage is terminated for Great-West Life, London Life and Canada Life insurance claims by updating the appropriate systems; 1B15, FM and Ingenium
- Ordering client files from RAM centre
- Opening, sorting and matching of post office, servicing offices and courier mail to claim files
- Monitor and manage claims shared mailboxes
- Re-route mail received in error
- Sorting of system output and matching to files
- Liaise with other departments to gain and provide information
- Regular updating of information in the tracking system for paid claims, boxing of claim files for RAM centre
- Sorting, matching and mailing of outgoing claims cheques
- Print and distribute weekly follow-up reports matching to the claims files
- Filing of pending and paid claim files

**Competencies and Behaviours**
- Knowledge of FM/IMS, 1B15, Ingenium, PalIm Vector, Corporate Client, Keymaster, OmniRim,
- Outlook would be an asset
- Proven organization and time management skills with the ability to handle multiple changing
- priorities and fluctuating work volumes to achieve daily deadlines
- Self-motivated and ability to learn quickly
- Effective communication skills to work with a team of 12 people
- Excellent team player with the ability to work independently
- Analytical ability — uses acquired knowledge of systems and business to solve routine problems
- Focus on quality and attention to detail
- Bilingualism - French and English
- Workstyle: 4 days in office - 1 day remote- The base salary for this position is between **$33,000**:

- $44,700** annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.-
- Be your best at Canada Life- Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.- You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.- Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.-
- Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.- #LI-Hybrid- #IND**Requisition ID**:682**Category**:Claims Management**Location**:Montreal, Quebec**Date**:Mar 18, 2024



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