Systems Administrator

6 months ago


Langley, Canada TLC Solutions Full time

**About TLC Solutions**

TLC Solutions is a managed service provider (MSP) delivering information technology (IT) solutions across British Columbia, Alberta and California. In 1999 TLC Solutions onboarded our first client in Terrace BC, we are proud to still serve this client today.

We offer a complete IT solution to small and medium sized businesses by supporting workstations and servers, building new servers and network infrastructure, working with clients to establish IT budgets, migrating from on-premises infrastructure to cloud environments, and working with third party vendors to ensure the job gets done correctly.

United by our core values of Joy, Teamwork, Honesty, Loyalty, and Accountability, TLC is on a journey to help people love technology and deliver Technolojoy.

**About the opportunity**

Hours: Monday - Friday 8am -5pm

The Systems Administrator is a frontline technical support person that resolves Tier 2 support issues and mentors less senior team members. The daily workload is determined by the support requests from our clients. Some requests can be resolved remotely, and some will require you to go onsite and meet with the client directly.

**ESSENTIAL RESPONSIBILITIES**
- Resolve Tier 2 support issues such as requests for support of hardware, software and communication devices
- Investigate alerts, user issues and other requests for support
- Setup new hardware such as network infrastructure, camera systems, server builds, phone systems
- Monitor all client issues and system faults, identifying trends and patterns and make recommendations to relevant team members, covering both technology and internal processes
- Ensure that all work is carried out and documented in accordance with existing standards, methods and procedures
- Use any opportunity to inform and educate users on best practices with regards to existing technology, create educational and support materials
- Perform client assessments for potential new clients on their current infrastructure
- Research and seek software updates, settings, configuration, known issues, new solutions in order to aid in problem resolution
- Conduct onsite service trips as required; some travel may be required
- Provide exceptional customer service to all clients and potential clients
- Prioritize tickets based on severity and impact
- Participate in various projects, as assigned
- Continuous improvement of self through workshops, certifications, job shadows etc.

**QUALIFICATIONS AND EXPERIENCE**
- 4+ Years IT support or education or combination of both
- Microsoft 365 Certifications are an asset
- Contains at least 1 of these skill categories
- Strong Networking experience with any of Fortigate, Aruba, Meraki, NetGate, Palo Alto, Juniper
- Strong Microsoft 365 experience in Exchange Online, Sharepoint Online, Entra, Endpoint Manager
- Strong Windows Server 2008-2022, Active Directory and Remote Desktop Service
- 1 Year customer service
- Class 5/7N Driver’s license
- Successful completion of Criminal Background Check
- Legally allowed to work in Canada
- Ability to come to the office and go to client sites at irregular intervals
- Clean driving record and ability to produce a drivers abstract and claims history letter

**WHAT WE OFFER**
- RRSP matching (3%) program
- Social committee/events and a commitment to our People & Culture
- Strong benefits package for all employees working >20 hours, including critical illness, medical, dental, orthodontics, and more
- Career growth potential as we scale the business
- Professional development support including tuition reimbursement
- Channels to ‘give back’ to our local communities

**NEXT STEPS**

At TLC, we offer competitive wages, amazing work flexibility, and a strong sense of camaraderie built from a team focused on supporting each other through teamwork. If you want to play a hands-on role in an action-oriented organization then we would love to connect with you



  • Langley, Canada Cloud9 Solutions Inc. Full time

    **Job description** The IT Systems Administrator role will assist with our helpdesk calls and tickets as well as being an escalation resource for our Service Technicians. System Administrators will also be involved with various client projects, so experience with project work is an asset. This person will need to be very organized and be able to...


  • Langley, Canada Hallmark Facility Services Inc Full time

    OverviewHallmark Facility Services Inc is seeking a skilled Accounting Systems Administrator to join our team.

  • Systems Administrator

    6 months ago


    Langley, Canada Marcon Full time

    **About Us** Marcon is a trusted name in the construction and development community. If a project needs building, we can do it, and chances are we have. Low-rises, high-rises, townhomes, retail centres, industrial parks—we’ve built them all, and partnered with well-known and highly regarded developers to complete each project. With every building our...

  • Systems Administrator

    6 months ago


    Langley, Canada Marcon Full time

    **About Marcon** Many people will spend their lives in a Marcon home, so we have to build it right, every time. Founded in 1985, Marcon is an established real estate company specializing in acquiring, developing, building and managing properties across Metro Vancouver. A focus on quality and craft is what the business was built on, giving us a trusted name...

  • Systems Administrator

    6 months ago


    Langley, Canada TLC Solutions Full time

    **About TLC Solutions** TLC Solutions is a managed service provider (MSP) delivering information technology (IT) solutions across British Columbia, Alberta and California. In 1999 TLC Solutions onboarded our first client in Terrace BC, we are proud to still serve this client today. We offer a complete IT solution to small and medium sized businesses by...


  • Langley, Canada TLC Solutions Full time

    Salary: **About TLC Solutions** TLC Solutions delivers, deploys and supports modern technology and IT services to businesses, schools, and government organizations. We distinguish ourselves from other IT service providers by offering complete managed service packages to our clients. We help our clients choose computers and devices that fit their needs,...


  • Langley, Canada TLC Solutions Full time

    **About TLC Solutions** TLC Solutions delivers, deploys and supports modern technology and IT services to businesses, schools, and government organizations. We distinguish ourselves from other IT service providers by offering complete managed service packages to our clients. We help our clients choose computers and devices that fit their needs, build and...

  • Systems Administrator

    3 months ago


    Langley, Canada TLC Solutions Full time

    About TLC Solutions TLC Solutions is a managed service provider (MSP) delivering information technology (IT) solutions across British Columbia, Alberta and California. In 1999 TLC Solutions onboarded our first client in Terrace BC, we are proud to still serve this client today. We offer a complete IT solution to small and medium sized...


  • Langley, Canada Cloud9 Solutions Inc. Full time

    **Job Overview** **Duties** - Manage and maintain server environments, including installation, configuration, and upgrades. - Monitor system performance and troubleshoot issues to ensure high availability. - Implement and manage cloud services using platforms such as AWS and Azure. - Collaborate with development teams to support DevOps practices and...


  • Langley, Canada Argus Control Systems Ltd. Full time

    **GLOBAL SALES SUPPORT ADMINISTRATOR (GSSA)** **REPORTING TO: MANAGER, GLOBAL SALES SUPPORT** *** Working in a team environment, the Global Sales Support Administrator (GSSA) assists with customer interaction, quote development, order processing, and ERP data entry/updating. The GSSA plays a critical role in ensuring both our internal and external clients...


  • Langley, Canada Trinity Western University Full time

    Financial Systems Analyst // INFORMATION TECHNOLOGY Position Purpose and Summary Key Areas of Responsibility - Provide technical leadership for key financial administrative systems, including support for Financial ERP modules in Jenzabar EX/J1 and supporting systems (reporting tools, subledgers, payment platforms). - Analyze current processes and...


  • Langley, Canada Thomson Power Systems Full time

    With over 50 years of innovation in the Power Generation Industry, Thomson Power Systems, a Regal Rexnord company, is seeking a dynamic Field Service Coordinator based in Langley, BC, reporting to the Field Service Supervisor. This pivotal role is the key to delivering exceptional customer service and managing service-related inquiries and requests. If...


  • Langley, Canada Parallel Wealth Financial Group Inc. Full time

    **Full job description** **Position Overview**: **Key Responsibilities**: - Perform general administrative duties to support day-to-day operations. - Facilitate client onboarding processes. - Utilize various computer and technology systems for efficient task management. - Maintain organized records and documentation. - Assist in other administrative duties...


  • Langley, Canada Skynet Wireless Inc Full time

    Job Description:We are seeking a skilled Database Systems Specialist to join our team at Skynet Wireless Inc.Company Overview:SkyNet Wireless Inc. is a leading provider of wireless communication services. Our company prides itself on delivering innovative solutions and exceptional customer experiences.Job Summary:This is a permanent position that involves...


  • Langley, Canada Carvolth Dentistry Full time

    Job Summary:At Carvolth Dentistry, we are seeking an experienced Administrative Assistant to provide high-level administrative support to our team. The successful candidate will be responsible for scheduling appointments, answering telephone calls and electronic enquiries, ordering office supplies, and maintaining manual and computerized information filing...

  • Payroll Administrator

    2 months ago


    Langley, Canada Bevo Farms Ltd Full time

    **Payroll Administrator** **ABOUT BEVO FARMS LTD.** Bevo Farms Ltd is the largest supplier of propagated plants in North America, providing greenhouses, field farms, nurseries, and wholesalers across the continent with healthy, vigorous, pest-and-disease-free plants. Bevo Farms Ltd operates three sites in the lower mainland of British Columbia and two...


  • Langley, Canada NCS Fluid Handling Systems Full time

    **Operations Coordinator - Langley, BC** Are you looking to grow your career with a dynamic and expanding company? NCS Fluid Handling Systems Inc., a leader in Water Management services across Western Canada, is seeking a motivated and talented Operations Coordinator to join our team in Langley, BC. **About Us**: At NCS Fluid Handling Systems, we provide...


  • Langley, Canada Reimer Group Real Estate Full time

    Join Our Real Estate Team in Langley, B.C.! Are you an administrative wizard with a heart for helping people find their dream homes? We're seeking a dynamic Administrative Assistant to join our thriving real estate team in Langley, B.C. Key Qualifications: - Strong character and integrity - Passionate about assisting others and making a difference -...


  • Langley, Canada Pattison Food Group Full time

    Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members. We have an exciting opportunity for a full-time...

  • Office Administrator

    6 months ago


    Langley, Canada Westcan Bulk Transport Ltd . Full time

    The Kenan Advantage Group Inc., (KAG), is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases, and food products across the United States, Canada, and Mexico. Reporting to the Terminal Manager or designate the Terminal Administrator provides support to the day-to-day...