Bilingual Service Technician

6 months ago


Anjou, Canada GraingerCanada Full time

**Work Location Type: On-site, Anjou, QC**

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Grainger Canada est le plus grand distributeur de fournitures industrielles au Canada. Fondée en 1889, la société offre à ses clients une large gamme de produits et de services pour assurer le fonctionnement de leurs installations et la sécurité de leurs employés. Grainger offre la plus grande sélection en stock de produits de marque des plus grands fabricants du monde et dessert des clients à travers un réseau de distribution à l’échelle du Canada. Nos 1 600 coéquipiers canadiens et plus de 25 000 coéquipiers à travers le monde s'engagent à servir nos clients et nos communautés en proposant des solutions exceptionnelles et en offrant le plus haut niveau de service.

Grainger Canada est une filiale de la société américaine W. W. Grainger, Inc. (NYSE : GWW), le premier fournisseur nord-américain d'une large gamme de produits de maintenance, réparation et exploitation (MRE). Grainger est également présent également en Asie, en Europe et en Amérique latine.

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Our World-class Service team is committed to train and provide all the necessary certifications. The incumbent is required to visit on-site customers & work in our workshop.

Primarily responsibilities are to inspect, service and repair industrial and safety products such as self-contained breathing apparatus, gas monitor units, torque wrenches, chain hoists and other safety lifting devices in accordance with manufacturing standards and Grainger Services procedures. With our various wealth of products, our team members can specialize in various industries & verticals.

**KEY DUTIES AND RESPONSIBILITIES**:

- Prepares estimates for repair or service on authorized work orders
- Due to the nature of this role, bilingualism (English and French) is a requirement
- Review plans/schematics and specifications to determine required materials and/or sequence of repairs.
- Investigate and troubleshoot main equipment issues in a quick turnaround time
- Tests equipment to confirm operating performance and completes required documentation
- Operate a variety of hand and power tools-Toolbox
- Maintain Parts inventory and work area in an orderly fashion
- Ability to work in a shop and customer-facing during on-site and office visits.
- Actively participate and contribute to safety meetings
- Actively support Company principles by encouraging team to suggest new ideas, be accountable for actions, work as a team and keep abreast of new products and opportunities
- Observe safety policies and procedures of Occupational Health & Safety Act and any other pertinent legislation governing applicable
- Other duties and responsibilities may be required
- Shipping/receiving duties as required

**EXPERIENCE/QUALIFICATIONS**:

- Completion of High School Diploma
- Additional training or education in technical or business-related fields is preferred.
- Excellent time management skills and the ability to multitasks and handle various priorities
- Required to obtain 2 designated manufacturer certifications within 1st year of employment
- Mechanically inclined & experience in mechanical aptitude is preferred
- Self-motivator, autonomous and resourceful
- Good mathematical proficiency
- Ability to lift up to 50 lbs.
- Ability and desire to work in a team environment
- Proven ability to work with various computer programs
- Valid driver’s license, on the road requirements (Company truck available)
- Valid passport & ability to travel to United States for training, certification purposes

**DESCRIPTION**

Notre équipe de service de classe mondiale s'engage à former et à fournir toutes les certifications nécessaires. Le titulaire est tenu de visiter les clients sur place et de travailler dans notre atelier à Anjou, Montréal.

Les principales responsabilités consistent à inspecter, entretenir et réparer les produits industriels et de sécurité tels que les appareils respiratoires autonomes, les détecteurs de gaz, les clés dynamométriques, les palans à chaîne et autres dispositifs de levage de sécurité conformément aux normes de fabrication et aux procédures de services de Grainger. Grâce à notre diversité de produits, les membres de notre équipe peuvent se spécialiser dans diverses industries et verticale


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