Bilingual Industrial Technical Services

3 months ago

Anjou, Canada WM Full time

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

**I. Job Summary**
Partners with Industrial Sales team to drive industrial and hazardous waste sales revenue growth. Provides customer service and support for internal and external customers. Applies technical knowledge to consult with existing and potential customers on transportation and disposal options.

**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other additional duties may be assigned.
- Assists customers in developing transportation and disposal options for the management of industrial and hazardous wastes.
- Applies technical knowledge to assists customers with testing parameters and proper completion of profiles, manifests and appropriate forms.
- Processes profiles, contracts and credit requests, schedules pick-ups, resolves billing inquires, and resolves customer issues.
- Develops economic and practical solutions for customers using competitive pricing tools. Develops customized proposals and prepares correspondence.
- Effectively utilizes, coordinates and cultivates relationships with internal and external customers.
- Contributes to the achievement of the assigned territory revenue goals for the Manufacturing and Industrial (M&I) sales teams.
- Maintains and builds upon existing customer relationships through active account management and retention including the administration of profile renewals, regulatory updates and new service offerings.
- Leverages existing customer relationships to identify new waste stream opportunities.
- Provides leads to account managers and program managers using WM sales management tools.
- Conducts effective probing of inbound customer calls to identify the proper methodology to close the customer.
- Assists account mangers with receivables and collections issues.
- Handles inbound customer calls and referrals from account managers.
- Delegates data entry, manifest preparation, filing and other basic administrative tasks to Industrial Sales Coordinators.

**III. Supervisory Responsibilities**
This job has no direct supervisory responsibilities.

**IV. Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in Canada.

A. Education and Experience
- Education: High School Diploma or GED (accredited).
- Experience: One (1) year of relevant work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements
- Applicable regulatory training.

C. Other Knowledge, Skills or Abilities Required
- Knowledge of hazardous waste regulations, DOT requirements, and corporate policies and procedures required. Requires proven experience with Microsoft Word, Excel, and PowerPoint. Requires superior interpersonal skills for internal and external interactions.
- Bilingual (French and English required) spoken and written - We require an bilingual speaking representative to service our English-speaking clients

LANGUAGE SKILLS:

- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, general business periodicals, professional journals, technical procedures, and governmental regulations required. Ability to write routine reports and correspondence required. Ability to speak effectively before groups of customers and/or employees of organization is required.

MATHEMATICAL SKILLS:

- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers is required. Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference and volume is required.

REASONING ABILITY:
**V. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
- Required to exert physical effort in handling objects less than 30 pounds rarely;
- Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
- Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
- Normal setting for this job is: office setting.

**Benefits**
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more Our employees al

  • Bilingual Industrial Technician

    1 month ago

    Anjou, Canada GraingerCanada Full time

    **Work Location Type**:ONSITE** As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...

  • Bilingual Services Supervisor

    3 months ago

    Anjou, Canada Grainger Canada Full time

    : Reporting in the Services Manager of one of our Canadian locations, the incumbent in this role is responsible to lead a team of Certified Industrial Technicians, he/she is responsible and accountable to ensure the efficient and timely execution of all Industrial Technician activities through demonstrated leadership in the areas of performance, safety,...

  • Bilingual Services Supervisor

    3 months ago

    Anjou, Canada Grainger Canada Full time

    : Reporting in the Services Manager of one of our Canadian locations, the incumbent in this role is responsible to lead a team of Certified Industrial Technicians, he/she is responsible and accountable to ensure the efficient and timely execution of all Industrial Technician activities through demonstrated leadership in the areas of performance, safety,...

  • Bilingual Services Supervisor

    3 months ago

    Anjou, Canada Grainger Full time

    : Reporting in the Services Manager of one of our Canadian locations, the incumbent in this role is responsible to lead a team of Certified Industrial Technicians, he/she is responsible and accountable to ensure the efficient and timely execution of all Industrial Technician activities through demonstrated leadership in the areas of performance, safety,...

  • Bilingual Industrial Technician

    4 weeks ago

    ANJOU, Canada Grainger Businesses Full time

      Work Location Type: ONSITE    As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing...

  • Service Technician

    4 months ago

    Anjou, Canada W.W. Grainger Full time

    **Work Location Type: On-site, Anjou, QC** As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value...

  • Bilingual Service Technician

    4 months ago

    Anjou, Canada GraingerCanada Full time

    **Work Location Type: On-site, Anjou, QC** As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value...

  • Technical Support Agent

    4 months ago

    Anjou, Canada Prodco Analytics Inc. Full time

    **Summary** The Technical Support Agent offers first and second level support for Prodco customers. He is responsible for the tracking of incidents and the follow-up of user requests. **Mission** The main responsibilities and routine tasks of the Technical Support Agent are to: - Own incidents and requests until resolution; - Identify, research,...

  • Bilingual Customer Service Representative

    4 months ago

    Anjou, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: About TTI Canada & Milwaukee TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. Our industry-leading Milwaukee brand offers...

  • Bilingual Sales Team Lead

    2 weeks ago

    Anjou, Quebec, Canada Waste Management Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Bilingual Inside Sales Supervisor to join our team at Waste Management Canada. As a key member of our sales team, you will be responsible for supervising the activities of the Market Area Sales team and ensuring that sales targets are met.Key ResponsibilitiesSupervise and manage the activities of the...

  • Bilingual Sales Team Lead

    2 weeks ago

    Anjou, Quebec, Canada Waste Management Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Bilingual Inside Sales Supervisor to join our team at Waste Management Canada. As a key member of our sales team, you will be responsible for supervising the activities of the Market Area Sales team and ensuring that sales targets are met.Key ResponsibilitiesSupervise and manage the activities of the...

  • Bilingual Customer Service Representative

    1 week ago

    Anjou, Canada WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** The WM CSR will handle a number of escalated contacts. The ability to consistently provide an...

  • Dispatcher Bilingual

    4 months ago

    Anjou, Canada Trimac Transportation, Ltd (ND) Full time

    **Transportation Dispatcher (Anjou, QC) Bilingual**: **WHY TRIMAC?** **THE ROLE** Reporting to the Dispatch Manager, this Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for detail is key to the success of someone stepping into this...

  • Call Center Manager

    3 weeks ago

    Anjou, Canada Randstad Canada Remote Work Freelance Full time

    A leading security company is seeking a Call Center Manager for its B2B technical support contact center. If you have experience managing call centers, are bilingual, and are eager to lead an established team, this opportunity is for you!We offer a competitive salary ranging from $75,000 to $80,000 annually. This is a contract position with the potential for...

  • Bilingual Recovery Specialist

    3 months ago

    Anjou, Canada Axis Auto Finance Full time

    **Bilingual Recovery Specialist** Axis Finance Group is a fintech lender. Building and deploying leading-edge technology made us the fastest growing, publicly traded Canadian Auto Finance company. As a team, we continuously seek new and innovative ways to grow our business. Our agile, high energy culture rewards top performance and the contributions of...

  • Dispatcher Bilingual

    4 months ago

    Anjou, Canada Trimac Transportation, Ltd (ND) Full time

    **Transportation Dispatcher (Anjou, QC) Bilingual**: **WHY TRIMAC?** **THE ROLE** Reporting to the Dispatch Manager, this Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for detail is key to the success of someone stepping into this...

  • Bilingual Dispatcher

    4 months ago

    Anjou, Canada Trimac Transportation, Ltd (ND) Full time

    **Bilingual Dispatcher (Anjou, QC)**: **WHY TRIMAC?** **THE ROLE** Reporting to the Dispatch Manager, this Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for detail is key to the success of someone stepping into this role! **Schedule**: Monday to...

  • Customer Service Representative

    4 months ago

    Anjou, Canada Mitten Building Products Full time

    **Summary** This position is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries. To maintain productive working relationships with internal and external customers and co-ordinate all aspects of siding, allied and promotional orders from receipt to delivery. **Job Duties** -...

  • Customer Service Representative

    4 months ago

    Anjou, Canada Mitten Building Products Full time

    Summary This position is responsible for providing customer support and maintaining positive customer relations while responding to problems and inquiries. To maintain productive working relationships with internal and external customers and co-ordinate all aspects of siding, allied and promotional orders from receipt to delivery. Job Duties Assist...

  • Bilingual Collections Specialist

    3 months ago

    Anjou, Canada Axis Auto Finance Full time

    **Spécialiste bilingue de la collection** Axis Auto Finance est un prêteur fintech. La création et le déploiement d'une technologie de pointe ont fait de nous la société canadienne de financement automobile cotée en bourse à la croissance la plus rapide. En tant qu'équipe, nous recherchons en permanence des moyens nouveaux et innovants de...