Customer Processing Representative, Bilingual

6 months ago


Montréal, Canada Canada Life Assurance Company Full time

**Job Description**:
Group Retirement Services (GRS) Administration provides administration services for a variety of group products, including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered plan types. In this role you’ll contribute to the effective record-keeping and support for GRS customers. You must become proficient with the Group Pension Administration System (GPAS) and GRS processes.

**What you will do**
- Handling member and member plan maintenance on GPAS
- Timely processing, scanning, and electronically filing paperwork for the team
- Processing withdrawal cheques for distribution to customers
- Incoming cheque deposits
- Clerical support, including member file maintenance
- Preparation of material and mailing to members and clients
- Preparation of transactional forms as requested by members

**What you will bring**
- Customer service focused, with a positive can-do attitude
- Strong communication skills - both written and verbal
- Organized and able to work in a dynamic environment
- Self-motivated; ability to effectively multi-task and confident with tight deadlines
- Results oriented; attention to detail is critical
- Instills quality in day-to-day activities/processes
- Strong interpersonal skills; team player is a must
- Ability to work comfortably with Microsoft products (i.e., Excel, Word, Outlook)
- Knowledge of investment/retirement arrangements and/or business processes within GRS is an asset
- Experience with the GPAS and system is an asset

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

LI-Hybrid



  • Montréal, Canada Pet Care Montreal Full time

    **Bilingual Customer Care Representative** Are you a pet lover with exceptional communication skills in both English and French? Join our dedicated team at Les Anges Gardiennes, a leading pet care company located near Saint Henri Metro. We are seeking a passionate and empathetic Bilingual Customer Care Representative to provide top-notch service to our...


  • Montréal, Canada Levitt Safety Full time

    If you share a passion for safety and are looking to Build your Career with a company that invests in their employees, we are interested in talking to you! We are proud to have been named a Canada's Best Managed Companies winner annually since 2012 and are committed to building and driving a culture that makes Levitt-Safety a great place to...


  • Montréal, Canada Keir Surgical Full time

    **Représentant(e) du service à la clientèle bilingue** Mobile Instrument Service & Repair (MISR) est une entreprise canadienne en activité depuis 1982. En tant que plus grande entreprise de réparation d’instruments chirurgicaux au Canada, MISR s’engage à être un partenaire complet pour la réparation et l’entretien préventif d’instruments...


  • Montréal, Canada Vault Credit Corporation Full time

    Who we are Vault Credit Corporation offers a wide array of financial services such as mortgage, equipment leasing and lending products. Vault has a devoted team of experts with years of experience in both financial services and real estate. We deliver products and services that meet our borrowers' diverse needs quicker and easier than traditional...


  • Montréal, Canada Pet Care Montreal Full time

    _Bilingual Customer Service Representative_ - Location_: NDG - Saint Jacques **Company Overview**: We are a leading pet care service provider committed to delivering exceptional care for pets and outstanding customer service. Our services include pet sitting, grooming, and a specialized pet store catering to the diverse needs of our clients. We are...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - French-English - Work from Home in Canada Bringing smiles is what we do at TTECfor you and the customer. As a **Bilingual Customer Service Representative speaking French and English** working remotely **in Canada**, you’ll be a part of creating and delivering amazing customer experiences while you also...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - French-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative - French-English** working **remotely in Canada**, you’ll be a part of bringing humanity to business....


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Mandarin-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative** speaking Mandarin and English working remotely in **Canada**, you’ll be a part of bringing humanity to...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Spanish-English - Work from Home in Canada Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a** Bilingual Customer Service Representative** **speaking Spanish and English** working remotely **in Canada,** you’ll be a part of bringing humanity to...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - German-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking German and English** working remotely **in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...


  • Montréal, Canada TTEC Full time

    Bilingual Customer Service Representative - Dutch-English - Work from Home in Canada Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative speaking Dutch and English **working remotely** in Canada**, you'll be a part of creating and delivering amazing customer experiences while you also...


  • Montréal, Canada Manulife Full time

    **The opportunity** Are you passionate about working with customers, building relationships, and being part of a growing business? Then we would love to have you join our Canadian Segment Contact Center as a **Bilingual Customer Service Representative**! With the customer being the main focus, this role will take a proactive approach to every customer...


  • Montréal, Canada Canada Life Assurance Company Full time

    **Description: - Permanent Full Time- Reporting to the Administration Manager, you will be responsible for various administrative functions relating to Group Retirement Plans including RRSP, RPP, DPSP and various non-registered products. You will work closely with a Group Retirement Services Customer Service Specialist to assist them in their day-to-day...


  • Montréal, Canada Altasciences Full time

    Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of...


  • Montréal, Canada Altasciences Full time

    Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of...


  • Montréal, Canada STOITECH Full time

    **Are you passionate about exceptional customer service and an eye for detail? Are you a natural problem-solver who thrives in a fast-paced environment?** We're seeking a skilled Customer Service Representative to join our dynamic team in the growing** printing industry **. In this role, you'll be more than just a customer service rep - a** Project...


  • Montréal, Canada goeasy Full time

    If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and...


  • Montréal, QC, Canada Lexia Communications Inc. Full time

    **Lexia Communications Inc. is looking for a Full-Time Bilingual Customer Service Representative in Montréal, QC** **Must be Fluent in English and French** **Duties**: - Office Administrative duties - Dispatch duties - Organize files and keep month-to-month invoice records - Create/collect new and pending invoices from clients - Checking the schedule of...


  • Montréal, Canada Manulife Full time

    The Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...


  • Montréal, Canada Vision Group Full time

    See if you are our next: **CUSTOMER CARE REPRESENTATIVE - REMOTE (English/French and/or Spanish)** Do you have a passion for helping people and striving to provide them excellent customer service while making a difference in their lives? If so, Vision Group is for you! A career at Vision Group means being part of one of the best managed companies in...