Inside Sales/customer Service

19 hours ago


Chilliwack, Canada Chilliwack Delta Glass Full time

Delta Glass is one of the fastest growing businesses in all of BC. We are currently accepting resumes for an inside sales/customer service representative for our new location in Chilliwack, BC. We provide glass & glazing services to all of British Columbia and are looking for talented individuals who want to make a career in this industry.

Key Duties & Responsibilities include:

- Develop & Maintain professional relations with customers both in person and on the phone. Learn the industry and provide your knowledge & feedback to assist the customer in understanding what they are looking for.
- Prepare customer quotations, obtain management approval and send out to customers in a timely manner.
- Make follow up phone calls to quotes sent out
- Track Quotations/Work Orders using our software program
- Answer phone calls and make cold calls as requested
- Contact existing clients to see their future needs
- Efficiently multi task and delegate concerns and complaints
- Highest level of customer service required prioritizing what needs to get done throughout the day
- Perform other duties assigned by management

Qualifications:

- 1 year experience required in similar industry (NOT RETAIL)
- Ability to read basic sketches and drawings
- Must be able to build strong customer relationships throughout the years
- Knowledge of MS Office
- Professional, friendly and exceptional interpersonal skills
- Fluent in English both written and oral
- Team player, get work done.
- Fast paced - We are a VERY busy glass company year round

THIS IS A FULL TIME POSITION

**Benefits**:

- Medical & Dental plan
- Opportunity for fast advancement and career growth
- Extended health care

**Salary**: $18.00-$26.00 per hour

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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