Dealer Relationship Manager

2 weeks ago

Toronto, Canada Silver Chef Full time

**Join Our Team**

This role requires someone with a keen passion for Business Development. You will be expected to manage an existing portfolio of business clients while also looking at growing your client base in the territory. You will be provided with hands-on training and be surrounded by a team supporting you in driving your territory’s growth. This opportunity is for someone with a sales background who has a proven record of growing a territory and managing a portfolio of accounts. The individual we are looking for will have a track record of establishing solid business relationships and is looking to build a long-term career with an awesome company

**About us**:
Silver Chef is a hospitality finance company with a passionate and energetic team. We have been around for over 30 years and have international offices in Australia and New Zealand. This team is driven by a powerful sense of purpose, an encouraging culture, and opportunities to grow into specialized roles. We are also BCorp accredited and have an aggressive growth plan over the next few years.

Check out some of the benefits we offer:

- Multi-year recipient of multiple Top Employer Awards
- Competitive compensation package and incentive program
- Laptop, cell phone and generous vehicle allowance
- A market leading extended health benefits package, a health and wellness spending account, and 4 weeks of vacation a year
- Work with purpose. Join an accredited B Corp and have a close relationship with Opportunity International - help us support people in developing countries achieve their dreams too
- Paid volunteer days so that you can contribute back to our community
- A commitment to ongoing training and development opportunities

**More About the Role**:
Reporting into the Vice President, Sales - Eastern Canada, this position involves a high level of business development and communication skills. You will be expected to achieve sales targets by increasing our brand’s reach within our existing client base, converting new sales leads for the region, and developing and maintaining mutually beneficial relationships with key internal and external stakeholders. Your business clients will require support, thus requiring an individual that has strong customer-service and account-management skills to meet the demands of this role.

Specifically, your role will include:

- Generating new sales from existing dealers. Ensure all our existing partner relationships within the territory appreciate the value of SilverChef’s offering.
- Encourage and train our dealer network to have regular conversations around equipment financing with their hospitality clients.
- Identifying new opportunities in the marketplace
- Managing deals within your sales pipeline
- Lead generation, handling and managing the leads database using Salesforce
- Managing expectations of dealers’ clients who require assistance with financing for their equipment purchases.
- Manage existing dealer accounts. Deliver professional and timely responses to all Customer Experience issues in-line with agreed standards
- Developing strong relationships with Dealers and end-users
- Developing strong operational relationships with internal and external stakeholders
- Communicating effectively with the team and regularly update them on any roadblocks or outcomes
- Reporting and data analysis

Skills to Thrill
- 2+ years in sales preferred
- High level of interpersonal and relationship building skills including the ability to liaise, advise and interact well with internal and external stakeholders
- High quality planning, organisational skills, time management and problem-solving skills
- Experience in Equipment Financing, Dealer Financing, or Hospitality equipment sales will be well regarded
- Experience as a SME Commercial Commercial Account Manager or Advisor will be well regarded, but not required
- Great verbal and written communication skills, including great presentation skills and the ability to persuade
- Team player with energy, flexibility, and integrity
- High attention to detail and high level of accuracy
- Sound computer literacy skills. Salesforce knowledge and experience considered an asset.
- Knowledge of Mandarin or Cantonese would be an asset but not a requirement.

If this sounds a like role that interests you, we would love to hear from you

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