Dental Receptionist

5 months ago


Stoney Creek, Canada Mountain Creek Dental Centre Full time

Job Overview: We are seeking a skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. If you have excellent communication skills, attention to detail, and a passion for helping others, we would love to hear from you. Responsibilities: - Greet patients and visitors in a friendly and professional manner - Answer phone calls and schedule appointments using our electronic medical records system (Epic) - Verify insurance coverage and assist patients with billing inquiries - Maintain patient records and update necessary information in the system - Coordinate with dental hygienists and dentists to ensure smooth patient flow - Manage office supplies and maintain a clean reception area - Follow up with patients regarding upcoming appointments or treatment plans - Handle patient inquiries and provide accurate information about dental procedures - Assist with administrative tasks such as filing, faxing, and scanning documents Requirements: - Proven experience as a Dental Receptionist or in a similar role - Knowledge of dental office procedures and terminology - Familiarity with electronic medical records systems (Epic experience is a plus) - Excellent communication skills, both verbal and written - Strong organizational skills with the ability to multitask effectively - Proficient in using phone systems and other office equipment - Attention to detail and accuracy in handling patient information - Ability to maintain confidentiality of sensitive information Note: All positions must be paid, including internship positions.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Dental receptionist: 5 years (preferred)

Work Location: In person



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