Client Relations Specialist

2 months ago

Dartmouth, Canada AprilVets Dartmouth Crossing Full time

AprilVets’ experienced veterinary team is seeking passionate Client Relations Specialists.

**Company Overview**

AprilVets Dartmouth Crossing is an innovative small animal hospital dedicated to creating an elevated healthcare experience for our vet team, clients, and patients. As an independent, veterinary-led clinic, we are looking to foster long-term relationships with our team members. Our clinic boasts a warm and welcoming atmosphere where every pet, client, and team member feels valued.

**Facility and Culture**

AprilVets is currently constructing a custom and modern facility in the bustling retail plaza of Dartmouth Crossing. Our clinic design emphasizes a bright, warm, and inviting environment for our team, clients, and patients. We strive to create a positive and collaborative environment for our team and a satisfying experience for our furry friends and their owners. At AprilVets, you’ll experience a work environment where your ideas are heard and you’re encouraged to grow both personally and professionally.

**Opportunity***

If you are a passionate Veterinary Technician seeking a fulfilling career in a supportive and progressive environment, AprilVets Dartmouth Crossing is the place for you. We value teamwork, personal growth, and the wellbeing of our veterinary team. Join us in creating a positive change in veterinary medicine and making a difference in the lives of our patients and their devoted pet parents.

This is a full-time position for an experienced Client Relations Specialist.
- Work experience as a receptionist or front desk staff strongly desirable
- Expected to be technically proficient - able to schedule appointments, manage patient records, and client communications through our veterinary software
- Coordinate with our veterinary team to ensure efficient patient flow
- Strong communication skills - expected to greet and communicate with clients in a friendly and welcoming demeanor
- Detail-oriented and able to multitask in a fast-paced environment
- Demonstrated ability to work well within a team and contribute to a positive work culture
- Strong organizational and time management skills
- Assist in administrative tasks as needed
- Preferrable to have pre-existing knowledge of veterinary medical terminology, procedures, and protocols
- Honours the confidentiality of patient and client information
- A compassionate nature with the ability to empathize and interact effectively with clients and their pets

**Compensation and Benefits**
- Competitive compensation
- Monday to Friday work week
- Attractive partnership retention plan
- Medical benefits
- 3 sets of Figs company scrubs per year
- Employee discounts on veterinary products and food
- Generous opportunities for professional growth and development
- 2 weeks of paid vacation
- Paid sick days
- Opportunity to work in a supportive, encouraging work environment
- State-of-the-art equipment and a commitment to the highest standards of care

**To Apply**

Pay: $18.00-$23.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

Expected start date: 2024-12-09

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