Client Care Specialist

3 months ago


Dartmouth, Canada Burnside Veterinary Hospital Full time

**Overview**:
We are seeking a passionate and energetic Client Care Specialist to join our team at Burnside Veterinary Hospital. As the first point of contact for our clients, you will play a crucial role in creating a positive and welcoming environment. This position is ideal for someone who thrives in a fast-paced, energetic atmosphere and enjoys working with wonderful clients and their fluffy companions. Added bonus if you prefer to work evenings (12p-8:30p) and Saturdays (8:30a-4:30p)

**Responsibilities**:

- Greet clients warmly and ensure a friendly and professional clinic experience.
- Answer phone calls, schedule appointments, and assist with client inquiries.
- Triaging the need for emergent care.
- Provide information on clinic services, policies, and procedures with clarity and enthusiasm.
- Coordinate between clients and veterinary staff to ensure seamless communication and excellent client service.
- Handle client concerns and ensure prompt resolution with empathy and understanding.
- Assist with administrative tasks such as maintaining client records and processing payments accurately.
- Maintain cleanliness and organization of reception area and client spaces.

**Qualifications**:

- Previous experience in customer service, preferably in a veterinary or medical setting, is preferred but not required.
- Strong interpersonal skills with a genuine passion for helping people and animals.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a dynamic environment.
- Detail-oriented and capable of maintaining accurate records.
- Flexibility to work evenings and Saturdays as part of a rotating schedule.
- Positive attitude, empathetic nature, and a love for working in a team-oriented environment.

**Benefits**:

- Competitive compensation based on experience.
- Fantastic discounts on animal services and products
- Comprehensive medical benefits, prescription, eye and dental care coverage
- Employee assistance program
- Free On-site parking, located on transit route
- Annual Wellness Fund
- Paid holiday closures
- Uniform and CE funds
- Paid vacation, Paid Sick Days
- RRSP match
- A supportive team environment that values your contributions and cares for its clients and patients.

To apply, please submit your resume and cover letter detailing your relevant experience and availability. We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Dartmouth, NS B3B 1T5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 3 years (required)

Work Location: In person


  • Client Care Team Lead

    2 months ago


    Dartmouth, Canada Steele Auto Group, Client Care Center Full time

    Steele Auto Group is seeking a dynamic and motivated **Client Care Team Lead** to join our **growing team** as this will be for multiple **new positions **with our organization. **Location**: Hybrid/Remote within Nova Scotia or New Brunswick. Occasional travel (less than 10%) to dealerships throughout Atlantic Canada and to the Client Contact Center Located...

  • Client Care Specialist

    3 months ago


    Dartmouth, Canada Dartmouth Veterinary Hospital Full time

    **Full job description** Dartmouth Veterinary Hospital is growing! Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing, compassionate, and an effective communicator? Do you treat everyone with utmost respect? Are you detailed-orientated, efficient, work well under pressure,...

  • Client Care Specialist

    6 months ago


    Dartmouth, Canada Dartmouth Veterinary Hospital Full time

    Dartmouth Vet is growing! Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing, compassionate, and an effective communicator? Do you treat everyone with utmost respect? Are you detailed-orientated, efficient, work well under pressure, and enjoy working with people and animals? If...

  • Client Care Specialist

    2 months ago


    Dartmouth, Canada Burnside Veterinary Hospital Full time

    **Overview**: We are seeking a passionate and energetic Client Care Specialist to join our team at Burnside Veterinary Hospital. As the first point of contact for our clients, you will play a crucial role in creating a positive and welcoming environment. This position is ideal for someone who thrives in a fast-paced, energetic atmosphere and enjoys working...

  • Client Care Specialist

    5 months ago


    Dartmouth, Canada Burnside Vet Hospital Full time

    Are you a veterinary assistant or client care specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...

  • Client Care Specialist

    6 months ago


    Dartmouth, Canada Burnside Veterinary Hospital Full time

    Are you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...

  • Client Care Specialist

    2 months ago


    Dartmouth, Canada Petworks Veterinary (Vetstrategy) Full time

    **Petworks Veterinary Hospital is hiring!!** As a Client Care Specialist at **Petworks**, you will be joining a team of dedicated professionals who are committed to providing the highest quality care to our patients. At Petworks, we pride ourselves on our modern facility and state-of-the-art equipment, which allows us to provide the best possible care to...


  • Dartmouth, Nova Scotia, Canada MAYERS CARE Full time

    Mayers Care is seeking a highly skilled Certified Patient Care Specialist to join our team.Job SummaryWe are looking for a compassionate and detail-oriented individual to provide exceptional patient care in a fast-paced healthcare environment. As a Certified Patient Care Specialist, you will be responsible for assisting patients with daily living activities,...

  • Client Care Specialist

    5 months ago


    Dartmouth, Canada Petworks Veterinary (Vetstrategy) Full time

    **Petworks Veterinary Hospital is hiring!!** As a Client Care Specialist at **Petworks**, you will be joining a team of dedicated professionals who are committed to providing the highest quality care to our patients. At Petworks, we pride ourselves on our modern facility and state-of-the-art equipment, which allows us to provide the best possible care to...


  • Dartmouth, Nova Scotia, Canada MAYERS CARE Full time

    Job DescriptionMayers Care is seeking a dedicated and compassionate Medical Support Specialist to join our team. As a key member of our care staff, you will play a vital role in providing exceptional patient care and support.About the RoleWe are looking for someone with excellent communication and interpersonal skills to work effectively with patients,...


  • Dartmouth, Canada AprilVets Dartmouth Crossing Full time

    AprilVets’ experienced veterinary team is seeking passionate Client Relations Specialists. **Company Overview** AprilVets Dartmouth Crossing is an innovative small animal hospital dedicated to creating an elevated healthcare experience for our vet team, clients, and patients. As an independent, veterinary-led clinic, we are looking to foster long-term...


  • Dartmouth, Canada MAYERS CARE Full time

    Job SummaryMayers Care is seeking a skilled Healthcare Support Specialist to join our team. As a key member of our healthcare team, you will provide high-quality patient care and support to our clients.Key ResponsibilitiesAssist patients with daily living activities, such as bathing, dressing, and grooming.Provide emotional support and companionship to...

  • Nurse Care Specialist

    3 weeks ago


    Dartmouth, Nova Scotia, Canada Northwood Full time

    Nurse Care Specialist OpportunityIvy Meadows in Sackville, Nova Scotia, is seeking a skilled Nurse Care Specialist to join our team. As a key member of our interprofessional team, you will provide high-quality person-centered care to our residents.Responsibilities:Deliver comprehensive assessments of clients and develop individualized care plans.Collaborate...

  • Nail Care Specialist

    3 weeks ago


    Dartmouth, Nova Scotia, Canada V Nails & Beauty Dartmouth Full time

    We are looking for a skilled Nail Care Specialist to join our team at V Nails & Beauty Dartmouth. As a Nail Care Specialist, you will be responsible for providing high-quality nail care services to our clients, including manicures, pedicures, and nail enhancements.Key Responsibilities:Apply or remove artificial nails and nail artClean, trim, and polish...

  • Nail Care Specialist

    4 weeks ago


    Dartmouth, Canada V Nails & Beauty Dartmouth Full time

    Nail Care SpecialistWe are seeking a skilled Nail Care Specialist to join our team at V Nails & Beauty Dartmouth. As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients, including manicures and pedicures. If you have a passion for beauty and excellent customer service skills, we encourage you to apply...

  • Nail Care Specialist

    1 month ago


    Dartmouth, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Nail Care Specialist to provide professional manicures, pedicures, and nail enhancements to our clients at beBee Professionals in Dartmouth, Canada.Key Responsibilities:Perform high-quality manicures, pedicures, and nail treatments, including gel and acrylic applications.Maintain a clean and sanitized workspace and tools to ensure...

  • Nail Care Specialist

    4 weeks ago


    Dartmouth, Nova Scotia, Canada V Nails & Beauty Dartmouth Full time

    V Nails & Beauty Dartmouth is seeking a skilled Nail Care Specialist to join our team. As a Nail Care Specialist, you will be responsible for providing exceptional nail care services to our clients. Your duties will include:Key ResponsibilitiesApply or remove artificial nails and nail artClean, trim and polish nailsProvide gel and acrylic nail...


  • Dartmouth, Nova Scotia, Canada Northwood Full time

    Unlock a Rewarding Career as a Nurse Care SpecialistNorthwood, a leading not-for-profit continuing care organization in Atlantic Canada, is seeking highly skilled and compassionate Registered Nurses to join our long-term care team in Bedford.About NorthwoodSince 1962, Northwood has been at the forefront of innovation and change in the field of continuing...


  • Dartmouth, Canada Seaboard Transport Group Full time

    Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...


  • Dartmouth, Canada Seaboard Transport Group Full time

    Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader in the Bulk Truckload Industry and the recipient of numerous awards for Customer Service, Safety and Innovation. The Seaboard Transport Group of Companies has...