Customer Service Advisor
2 weeks ago
Responsibilities:
- Provide exceptional customer service to all dealership customers
- Answer incoming phone calls and respond to customer inquiries
- Assist customers with scheduling appointments for automotive repairs and maintenance
- Handle cash transactions and maintain accurate records of payments received
- Collaborate with mechanics and technicians to ensure timely completion of repairs
- Address customer concerns and resolve any issues in a professional and courteous manner
- Maintain a clean and organized work area
**Experience**:
- Previous experience in a customer service role is preferred
- Knowledge of automotive repair and mechanical systems is a plus
- Familiarity with dealership operations and procedures is beneficial
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
**Job Type**: Fixed term contract
**Salary**: $25.00-$29.00 per hour
**Benefits**:
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Work Location: In person
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