Training & LMS Coordinator (Hybrid Ontario - Gta)

5 months ago

Markham, Canada Sentrex Distribution Inc. Full time

**Position Type**: Permanent Full Time

**Department**:People and Culture

**Work Location**: Markham, ON

**Work Arrangement**: Hybrid

**Work Hours**:Standard Business Hours Monday to Friday

**Travel Required**: Occasional

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include **Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.**

**Come and join our team But first, let us tell you why we love working here**:

- We are 100% Canadian with locations across the country
- State-of-the-art facilities to provide high-quality products and services
- The opportunity to be a part of a winning, high-performing team
- Collaborative, engaging workplace culture - **we are passionate about our people**
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
- High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
- Quarterly virtual social events

**The Opportunity**:
The Training & LMS Coordinator will report to the Learning and Development Specialist and will maintain a thorough grasp of upcoming training sessions and ensures that the scheduling, delivery, attendance, and evaluation of training is aligned with the expectations of the business.

**A Day in the Life (What you will do here)**:

- Responsible for the scheduling, enrolment and attendance tracking of all educational programs, including but not limited to new hire onboarding and coordinating training programs.
- Manages the assignment, compliance, and progression of the company’s Annual Retraining Program.
- Facilitate learning sessions in person and virtually when required.
- Works collaboratively with the Learning & Development Specialist and Learning & Development Manager to address learning gaps and needs.
- Assist with the continuous improvement and engagement of our LMS learning modules, ensuring that the system continues to address business needs.
- Prepare training schedules in conjunction with the Learning and Development Specialist, Learning and Development Manager, Patient Programs, and all other training stakeholders.
- Act as a liaison and provide ongoing feedback to the Business Units as it pertains to quality of services, current process training, and other areas of importance.
- Work with tight deadlines and provide valuable input on projects to enhance and customize training processes that exceed operational needs.
- Primary contact in preparation for and during audits relating to training records.
- Writing, and editing of content, and coordination of activities related to the quarterly employee and people leader newsletters.
- Establish and maintain strong relationships with managers, leadership, and vendors/external contacts.
- Actively participate in regular team meetings with Management and the People and Culture team.
- Provide guidance and support to trainers, instructors, and participants throughout the training process.
- Responsible for ongoing support to People Leaders with their team building activities.
- Provide additional support with other duties or projects as assigned.

**What you need to ensure you are set up for success**:

- Post-secondary degree/diploma in Business, Health Sciences, HR, Education, or a related field.
- Minimum 1 year of experience in a similar role.
- Ability to prioritize multiple projects and work with a strong sense of urgency.
- Advanced ability to learn and understand new systems and software quickly.
- Outstanding communication, facilitation and influencing skills.
- Effective organizational skills; excellent attention to detail.
- Effective interpersonal skills to work collaboratively with Management and Associates.
- Excellent problem-solving skills: ability to resolve issues effectively and efficiently.
- Passionate about People Development.
- Bilingual (French and English) will be considered an asset.

**What makes you a great fit for this team**:

- Your commitment to providing a high level of service to your internal and external clients.
- You are highly adaptable with a track record of success during times of growth and organizational change.
- You have a proven track record of developing trust and influence at multiple levels.
- You demonstrate an impactful

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