User Analyst

2 weeks ago


North Vancouver, Canada City of North Vancouver Full time

**The Corporation of the City of North Vancouver**:
**User Analyst**:
**Regular Full Time**

The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City.

Our Planning and Development Department has an exciting opportunity for a User Analyst to join our team. In this position you will support the continued build-out of the Infor Public Sector (IPS) software implementation, Rock Solid OneView implementation, and related electronic platforms. This position is the first point of contact for any processing software related questions stemming from within Planning & Development, including questions related to the use of the system, requests for system improvements, or reporting needs. You will assist in defining business requirements and investigate business procedures and processes, provide options for maintenance, replacement and upgrades, review system report capabilities and recommend enhancements and modifications related to processes, plans and reports. This position will take direction from the Planning and Development Managers regarding priorities, report generation and policy development and implementation.

You will have completed a one-year certificate in computer science, including or supplemented by courses in database concepts and programming, plus sound related experience, or an equivalent combination of training and experience. You will have a strong understanding of database management, land data systems, and the development processes in a municipal environment. In addition you will be proficient in MS Office and possess a valid class 5 BC Driver’s License.

**Salary**:
$39.14 to $46.07 per hour
(Pay Grade 22- January 2024 rates)

**Hours of Work**:
The City of North Vancouver currently works on a compressed work schedule of 8:30 a.m. to 5:00 p.m., Monday to Friday, with one scheduled day off (Monday or Friday) approximately each three
- week scheduling cycle.

Thank you for your interest in the City of North Vancouver.
- We respectfully acknowledge that we live and work on the traditional and unceded territories of the Sḵwx̱ wú7mesh (Squamish) and Səl̓ ílwətaɬ (Tsleil-Waututh) Nations. The City of North Vancouver is committed to Reconciliation with these Nations, who have lived on these lands since time immemorial._

Posting: 2024-0067

Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience : Experience an asset


  • User Analyst

    4 days ago


    North Vancouver, Canada City of North Vancouver Full time

    Position Information **Title** - User Analyst**Job Status** - Regular Full Time**Position Overview** - The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Liveable City, a Vibrant City, a Connected City...


  • North York, Canada Fintelics Technology Inc Full time

    Education: Master's degree - Experience: 5 years or more **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...


  • Vancouver, Canada Best Buy Full time

    End User Support Analyst I (12 Month Contract) Do you love technology and know how to use it? Do you thrive on the daily challenges of working in a constantly evolving field? As an End User Support Analyst I, you will be responsible for the effective and efficient delivery of L1/L2 services and will work independently or collaboratively with a team to...


  • Vancouver, Canada Samreet Electrical Services Ltd Full time

    **JOB REQUIREMENTS**: **Education**: - College/CEGEP **Experience**: - 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...


  • Vancouver, Canada Secure Worx AV & Automation Inc Full time

    **JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research...


  • Vancouver, Canada Samreet Electrical Services Ltd Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Vancouver, Canada Ansatel Communications Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...


  • Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Vancouver, Canada Cell Universe Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Vancouver, Canada Securicom Solutions Full time

    Education: Secondary (high) school graduation certificateExperience: 3 years to less than 5 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...


  • Vancouver, Canada EDUNOVO INVESTMENT & DEVELOPMENT CO., LTD. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...


  • North York, Canada Abtron Computer Services Inc Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Telecommunications industry **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement...


  • Vancouver, Canada Securicom Solutions Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Vancouver, Canada Pentland's Prosthetic & Orthotic Services, Inc. Full time

    **JOB REQUIREMENTS**: **Education**: - College/CEGEP - Information technology - Computer and information sciences and support services, general, other - or equivalent experience **Experience**: - 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document...


  • Vancouver, Canada Secure Worx AV & Automation Inc Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...


  • Vancouver, Canada UVANU International Consulting Ltd. Full time

    **JOB REQUIREMENTS**: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Experience**: - Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...


  • Vancouver, Canada Secure Worx AV & Automation Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Vancouver, Canada Pentland's Prosthetic & Orthotic Services, Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years - Information technology - Computer and information sciences and support services, general, other - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user...


  • North York, Canada Nextgen System Canada Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Supervise other technical support...