user support technician

4 weeks ago


Vancouver, Canada Secure Worx AV & Automation Inc Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 yearTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week


  • Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Vancouver, Canada Cell Universe Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Vancouver, Canada Pentland's Prosthetic & Orthotic Services, Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years - Information technology - Computer and information sciences and support services, general, other - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user...


  • Vancouver, Canada Securicom Solutions Full time

    Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...


  • Vancouver, Canada Securicom Solutions Full time

    Education: Secondary (high) school graduation certificateExperience: 3 years to less than 5 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...


  • Vancouver, Canada Securicom Solutions Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other...


  • Vancouver, Canada HealthTab Inc. Full time

    Education: College/CEGEPExperience: 2 years to less than 3 yearsWork settingTestingTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Vancouver, Canada HealthTab Inc. Full time

    Education: Expérience: EducationCollege/CEGEPWork settingTestingTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...


  • Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise...


  • Vancouver, Canada APPLY STARS CONSULTING INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...


  • Vancouver, Canada APPLY STARS CONSULTING INC. Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...


  • North Vancouver, Canada Impact North Shore Full time

    This is a Service Canada – Summer Jobs position. The successful candidate must be a youth aged 15 to 30 years. Under the direction of the IT Manager, the User Support Technician will support the frontline implementation of organizational IT policies, procedures, and security standards. The role will also be responsible for providing assistance, advice, and...


  • Vancouver, Canada Alexander College Full time

    The IT Support Technician is responsible for general oversight of the regular day to day functioning of IT services at one or more of the College’s campuses. The Technician is therefore the main point of contact for many employees’ IT needs on an ongoing basis. The Technician is further required to perform any reasonable tasks outlined by the Director of...


  • Vancouver, Canada Langara College Full time

    Interested in a career at Langara College?_ Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply! Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with...


  • Vancouver, Canada Venture Computers of Canada Inc. Full time

    Salary: **Venture IT Managed Services: Join Our Dynamic Team!** At Venture, we pride ourselves on three decades of dedicated service in IT management. We've consistently empowered businesses with our philosophy of delivering seamless IT services. With robust experience across financial, legal, advisory, and manufacturing sectors, we've honed our expertise...


  • Metro Vancouver Regional District, Canada Low Voltage Data Technician Full time

    Job Title: Low Voltage Data Technician We are seeking a skilled Low Voltage Data Technician to join our growing team. As a Low Voltage Data Technician, you will be responsible for installing, configuring, and maintaining various low voltage data systems, including structured cabling, network devices, security systems, audio-visual systems, and other related...


  • Vancouver, British Columbia, Canada District of North Vancouver Full time

    User Support Specialist JP#24-21(Regular Full-Time)Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of BC's Top Employers for six years, the District offers exciting professional development opportunities...


  • Vancouver, Canada PHS Community Services Society Full time

    **IT SUPPORT TECHNICIAN- TEMPORARY** **JOB DESCRIPTION** Reporting to the Manager of Technology, the Information Technology (IT) Support Specialist assists in onsite and off-site information management and computing systems providing enterprise-wide IT support for all departments and all levels of staff. **SOCIETY PHILOSOPHY** PHS Community Services...