![Samreet Electrical Services Ltd](https://media.trabajo.org/img/noimg.jpg)
User Support Technician
2 months ago
**JOB REQUIREMENTS**:
**Education**:
- College/CEGEP
**Experience**:
- 2 years to less than 3 years
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**HOW TO APPLY**:
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