Director, Enablement Programs

6 days ago

Toronto, Canada Canada Health Infoway Full time

**Summary**:
**Posting Date**: December 5, 2024

**Title**: Senior Manager Change Management & Adoption

**Department**: Connected Care

**Report to**: VP, Enablement

**Location**: Toronto / Montreal

**Overview**:
At Canada Health Infoway (Infoway) we believe a more connected and collaborative system is a healthier system, and we work with governments, health care organizations, clinicians, and patients to make health care more digital. We’re working to ensure that everyone is able to access their personal health information, book appointments, get prescriptions, view lab test results and access other health services, online. We are working with our partners to transform the health system because we know that digital health can be as transformative as digital has been in other aspects of our lives. We are an independent, not-for-profit organization funded by the federal government.

Connected care means a healthier Canada, and Infoway is committed to advancing interoperability. Harnessing data sharing will result in “connected care” and a modern health system for all Canadians. In support of the provinces and territories, Infoway is facilitating a national collaborative effort to advance interoperability using a collaborative development process.

Together with our jurisdictional, clinical, patient and industry partners we are committed to improving the health of Canadians by accelerating the development, adoption and effective use of innovative digital health solutions.

Infoway is on a learning journey guided by what we learn from Indigenous voices. We are committed to respecting Indigenous data sovereignty, advancing cultural safety and humility and supporting the health and data priorities of First Nations, Inuit and Métis Peoples. We will do this through the development of respectful relationships and partnerships with First Nations, Inuit, Métis, Northern governments, organizations and communities, which will guide our efforts.

**Why Join Us?**
- Be part of a high-profile, ambitious, and exciting initiative that will make a real impact in driving adoption, improving patient & clinician experience, interoperability, and standards across digital health solutions across Canada.
- Work with a dynamic, close-knit team who are all passionate about what they do.
- Demonstrate your strong communication skills and spirit of collaboration in a fast-paced, innovative, and supportive environment.

**Position Purpose**:
We are looking for a driven Director to be part of a multi-functional team working collaboratively with relevant health care stakeholders (public and private sector stakeholders, clinicians, associations) to deliver on approved investment strategies.

This role will lead the delivery of the enablement programs such as AI Scribe and PT Collaboration Investment Programs, including planning and execution phases working closely and collaboratively with key internal leaders. You will play a critical role in leading, guiding and supporting both internal teams and external stakeholders in delivering this investment program (and potential future programs) by adding leadership, facilitation, stakeholder management capability and capacity to the team.

The position requires an individual who likes a demanding environment, understands the healthcare business context generally, and the digital health landscape specifically, is dedicated to excellence, extremely well organized, can work well to short deadlines, collaborates well with their peers, and uses their initiative. This individual excels at overcoming obstacles and has demonstrated experience in moving projects forward.

**Major Responsibilities**:

- Leads the development and execution of the investment program plan that is aligned with the program strategy
- Implements tactical program elements, ensuring alignment with the program strategy, priority areas, and the required timelines.
- Works with internal and external stakeholders to identify potential approaches, projects and partnering opportunities, and to gain the required participation in program activities.
- Prepares or reviews key program and project documentation and deliverables and ensures alignment with program objectives.
- Tracks projects and initiatives to anticipate and resolve potential issues, risks, and business challenges, within specific projects and at the program level.
- Works with Regional Teams and Sponsors to monitor progress and resolve program level issues.
- Maintains program forecasts and reports against targets, including preparation of briefing notes and reports to highlight program(s) status, critical accomplishments, and future directions at the national level.
- Analyzes and identifies trends, approaches and issues that impact the implementation and adoption of solutions.
- Manages the relationships with external stakeholders and Associations relevant to the program.
- Foster collaboration and coordination among project teams and external stakeholders to

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