Band 2 - Manager, Patient Care Quality Program

4 weeks ago

Burnaby, Canada BC Public Service Full time

Posting Title- BAND 2 - Manager, Patient Care Quality Program- Position Classification- Band 2- Union- N/A- Work Options- Hybrid- Location- Burnaby, BC V3J 1N3 CA
- Duncan, BC V9L 6B1 CA
- Kelowna, BC V1Z 2S9 CA
- Langley, BC V3A 8T1 CA
- Multiple Locations, BC CA (Primary)
- New Westminster, BC V3M 6H8 CA
- Vancouver, BC V6B 0N8 CA
- Victoria, BC V9B 6X2 CA- Salary Range- $74,300.00 - $105,000.04 annually- Close Date- 3/1/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Health- Ministry Branch / Division- Hospital Services - Hospital and Provincial Health Services- Job Summary**Bring your leadership and strategic planning skills to this important role**

The Ministry of Health sees patient-centered care as one of its key priorities, making patients active agents in their health and care, empowering them to make informed decisions and choices, and fostering collaboration and partnerships between individuals, families, and health care service providers. In support of that key priority, the Patient Care Quality team provides strategic oversight, program evaluation, and policy support for BC’s Patient Care Quality program, which provides patients and their loved ones with a clear, consistent, timely, and transparent avenue for having their concerns addressed while informing local, regional, and systemic improvements to healthcare and related services based on patient experience.

Hospital and Provincial Health Services (HPHS) Division leads service transformation across the health sector, bringing together key mandated initiatives and specialized services for priority populations to add enhanced value and focus for health sector areas requiring substantive change.

Located within HPHS, the Hospital Services Branch sets the foundation for high-quality, patient-centered hospital and acute services in BC, while providing oversight and policy support for medical assistance in dying services. The Branch also supports patient safety and healthcare quality improvement, including through stewardship of the Patient Care Quality program.

The Manager is responsible for supervising the Patient Care Quality team and managing the development, implementation, and evaluation of policy projects and strategic initiatives.

**Job Requirements**:

- **Master's Degree** in business/public administration or health sciences, social sciences, nursing, medicine or related field plus 2 years related experience* **OR**:

- **Bachelor’s Degree** in business/public administration or health sciences, social sciences, nursing, medicine or related field plus 4 years related experience* **OR**:

- **Diploma** in business/public administration or health sciences, social sciences, nursing, medicine or related field plus 6 years related experience* **OR**:

- **No degree** and a minimum of 8 years related experience*

**Progressive related experience must include**:

- Experience managing multiple policy and/or program projects or leading a component (e.g., sub-project) of a major project.
- Experience managing relationships with senior level stakeholders and leading meetings and consultations.
- Experience in directing the work for other project managers, professional employees, and/or consultants.
- Experience developing and implementing legislation, regulation, and/or provincial policy.
- Experience leading program evaluation and quality improvement initiatives.

**About this Position**:
This position can be based out of any of the locations listed above.

An eligibility list may be established to fill future temporary and permanent vacancies.

Employees of the BC Public Service must be located in BC at the time of employment.

This position is excluded from union membership.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

**How to Apply**:
**Cover Letter: NO** - Please do not submit a cover letter as it will not be reviewed.

**Resume: YES**:

- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

**Questionnaire: YES**:

- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

**Additional Information**:
A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills

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