Coordinator, People and Culture
5 months ago
**Job Description**:
**Job Summary**:
The Coordinator, People and Culture is a critical member of the People and Culture Team providing hands-on, front-line staff and manager first-point of contact support. Reporting directly to the Associate Director, or through the Manager Systems and Support, the Coordinator People & Culture is responsible for providing administrative support to employment related events and key employee life-cycle processes. In addition to day-to-day work, this role also contributes to the People and Culture team’s continuous improvement projects and initiatives.
Kinark has introduced a benefit that gives employees in eligible roles the opportunity to work partially or fully remote if they choose to opt-in for this benefit. This role (Coordinator, People and Culture) is assessed as a Roamer position requiring mínimal days in the office (2 days per week) unless business demands require.
**Key Responsibilities**:
As required
- Provide tier 1 HR systems support as ‘first point of contact’
- Administrative support of employment and pay related events and key employee life cycle processes
- Recruitment administration
- Ministry and licensing audit support
- People and Culture continuous improvement initiatives and projects support
**Direct Responsibility**:
As required:
Employment Events Processing
- Process employment related events, including but not limited to new hires, transfers, promotions, leaves, employment letters, employment status changes within HCM systems
- Enroll new employees in HCM systems
- Support payroll processing
- Pension and benefits administration
- Understand collective agreement implications to specific employment processes
- Where relevant, coordinate People and Culture employment processes with external partners
- Coordinate recruitment process from job posting to offer letter, excluding interviewing
- Coordinate onboarding process including forms administration, ordering of IT equipment, and facilitation of corporate orientation session
User Support:
- Coordinate/assign and respond to enquiries and service requests submitted to People & Culture Service desk
- Provide user system support and education
- Onboard new managers in PeopleSoft and Kronos
- Troubleshoot basic system errors
- Assist managers with creating and assigning schedule patterns, and making timecard adjustments/ edits in time and attendance system
- Supply monthly reports to departments/program areas as needed
- Respond to regular and adhoc reporting and data requests
Pay Processing
- Update direct deposit information
- Process step increases
- Process leaves of absence
- Departure processing, including submission of termination tickets to IT
- Manage accrual process in Kronos
Other Duties:
- Coordinate document collection and prepare files for audits and licensing activities
- Creation and maintenance of employee’s files, including documentation tracking and filing
- Support Vacation Policy Compliance
- Participate in system testing
- Collaborate and support People and Culture team on special projects and research initiatives as required
**Qualifications**:
- Post-Secondary Education. In Business Administration or Human Resources Management field an asset**:
- Minimum of one (1) year experience in a People & Culture administrative role
- Proficiency with Microsoft Office (Word, Excel, and PowerPoint)
- Strong attention to detail
- Exceptional customer service
- Critical thinking
- Ability to work as a team player and independently
- Strong organization and time management skills, with a task-management mindset
- Experience using PeopleSoft, Kronos and/or Deltek is considered an asset
**Please note that Equivalent combination of education & experience will be considered.
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