Patient Experience Coordinator/ Medical Receptionist
6 months ago
Duties and Responsibilities:
- Providing the highest standard of customer service to patients.
- Answer/return incoming phone calls
- Schedule and confirm patient appointments via phone call and in-person.
- Greet patients and check them in upon arrival
- Collect and update patient information, including medical history and insurance details
- Taking payments and billing directly to third party providers, including private insurances, ICBC and WSBC. Preparing and approving financial statements, as well as completing insurance forms.
- Managing inventory and ordering supplies
- Maintain cleanliness and organization of the reception area, patient care area along with laundry in a timely manner.
- Follow office protocols and procedures to ensure efficient operations
- Other administrative and secretarial support duties as designated by superior.
Minimum Requirements:
- Grade 12/ GED
- Proficiency with English and Punjabi
- Must be legally eligible to work in Canada
- Previous experience working in a medical office or healthcare setting.
- Previous experience in paramedical billing for third party providers, including private insurances, ICBC and WSBC.
- Effective communication skills. Must communicate well with practitioners, co-workers and patients who are new to our clinic and also our long standing patients.
- Excellent organizational skills with attention to detail to ensure accurate recordkeeping
- Have the ability to accept constructive criticism knowing that it comes from a place of care and a desire to see you do your best
We offer competitive compensation and benefits packages. Join our team of dedicated healthcare professionals in providing quality care to our patients.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the office.
**Job Types**: Full-time, Part-time
Part-time hours: 25-30 per week
**Salary**: $18.00-$20.00 per hour
**Benefits**:
- Extended health care
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- jane app: 1 year (required)
- Medical office: 1 year (required)
**Language**:
- Punjabi (required)
Work Location: In person
-
Medical Clinic Receptionist
4 weeks ago
Surrey, British Columbia, Canada Pulse Medical Full timeMedical Clinic Receptionist Job DescriptionPulse Medical is seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team. As the first point of contact for patients, you will be responsible for greeting visitors, answering phone calls, and providing exceptional customer service.Responsibilities:Front Desk Operations: Manage the...
-
Dental Receptionist/patient Coordinator
5 months ago
Surrey, Canada PowerSmile Dental Centre Full timeWe are looking for a Dental Receptionist/Patient Coordinator to join our team! We are a dental office located in South Surrey largely focusing on patient-based care. Our office uses Tracker, so **Tracker experience is valued**. This position is flexible with potential for growth. **We want someone we can depend on who is committed and ready to learn and...
-
Medical Aesthetic Receptionist
5 months ago
Surrey, Canada Quartz Mind, Body, and Skin Clinic Full timeMedical Aesthetic Receptionist Job Description **Position Overview**: **Requirements**: - Medical office assistant certification - 2 years experience in Medical Aesthetics field - 2-5 years experience as a receptionist in an aesthetic or naturopath clinic - Experience with scheduling, purchases, payment systems - Experience with cosmetic injections a...
-
Medical Office Coordinator
7 days ago
Surrey, British Columbia, Canada Pulse Medical Full timeJob Title: Medical Office CoordinatorWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Pulse Medical.Job Summary:The Medical Office Coordinator will be responsible for providing exceptional customer service, coordinating appointments, managing medical records, and performing various administrative...
-
Healthcare Receptionist Professional
1 week ago
Surrey, British Columbia, Canada Pulse Medical Full timePulse Medical seeks a skilled Healthcare Receptionist to join our team. As a key member of our front-line staff, you will be the first point of contact for patients and visitors.About the RoleThis is a permanent position working 40 hours per week. You will be responsible for providing exceptional customer service, answering telephone calls, and directing...
-
Medical Clinic Front Desk Coordinator
4 weeks ago
Surrey, British Columbia, Canada Pulse Medical Full timePulse Medical is seeking a skilled Medical Clinic Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key ResponsibilitiesGreeting and Directing: Greet patients and visitors, and direct them to the appropriate contact or service area.Information...
-
Dental Receptionist
5 months ago
Surrey, Canada EnviroDent Recruiting Full time'''Job Summary''' We are seeking a skilled and professional Dental Receptionist to join our team. The Dental Receptionist will be responsible for providing exceptional customer service to patients, managing administrative tasks, and ensuring the smooth operation of the dental office. '''Duties''' - Greet and welcome patients as they arrive at the dental...
-
Medical Office Assistant
2 weeks ago
Surrey, Canada Pure Cure Medical Clinic Full time**Overview** **Duties** - Greet patients and visitors warmly as they arrive at the office. - Manage front desk operations, including answering phones and scheduling appointments. - Maintain accurate patient records using electronic medical records systems such as Epic and Dentrix. - Assist with the completion of patient intake forms and verify insurance...
-
Medical Aesthetic Receptionist
6 months ago
Surrey, Canada Quartz Mind, Body, and Skin Clinic Full timeMedical Aesthetic Receptionist Job Description **Position Overview**: This role is for an individual that has a love for aesthetics and is working towards building an aesthetics career. The person in this role will possess high energy, be resourceful and forward thinking, and excellent communication skills. This position requires an individual that has a...
-
Medical Office Coordinator
2 weeks ago
Surrey, British Columbia, Canada Pulse Medical Full timeAbout the RolePulse Medical is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team.ResponsibilitiesGreet patients and direct them to the appropriate staff or service areas.Provide general information to clients and the public, such as office hours, services offered, and payment procedures.Process customer requests and...
-
Medical Office Coordinator
4 weeks ago
Surrey, British Columbia, Canada Pulse Medical Full timePulse Medical is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. In this role, you will be responsible for managing patient records, scheduling appointments, and maintaining accurate and confidential medical files.The ideal candidate will have excellent communication skills, be able to work under pressure, and...
-
Medical Clinic Receptionist
4 weeks ago
Surrey, British Columbia, Canada physioplus health and wellness L Full timeWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Physioplus Health and Wellness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Front Desk Operations: Greet patients and clients, direct them to the...
-
Medical Office Coordinator
4 weeks ago
Surrey, British Columbia, Canada Pulse Medical Full timePulse Medical is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. In this role, you will be responsible for managing patient records, scheduling appointments, and maintaining a secure and efficient filing system.Key Responsibilities:Interview patients to obtain case histories and maintain accurate recordsSchedule...
-
Medical Clinic Receptionist
4 weeks ago
Surrey, British Columbia, Canada physioplus health and wellness L Full timeWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Physioplus Health and Wellness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Greet and direct patientsProvide information and answer...
-
Medical Office Coordinator
2 weeks ago
Surrey, British Columbia, Canada Pulse Medical Full timeJob SummaryPulse Medical is seeking a highly organized and detail-oriented Administrative Assistant - Medical Office to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and supporting our medical professionals in a fast-paced environment.ResponsibilitiesFront Desk Operations: Manage...
-
Dental Receptionist
6 months ago
Surrey, Canada Flagship Dental Full timeThanks for your interest in a dental receptionist position at Flagship Dental. We are a private family practice in Cloverdale and we are excited to be adding to our team! We are a high-tech office, performing all areas of general dentistry, and we have the privilege of seeing generations of families as the office has existed for over 40 years. We are looking...
-
Receptionist - Physiotherapy Clinic
4 weeks ago
Surrey, Canada Lifemark Health Group Full time**Receptionist - Lifemark Physiotherapy Hazelwood** **Surrey, BC** The **Receptionist **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic...
-
Medical Clinic Receptionist
4 weeks ago
Surrey, British Columbia, Canada physioplus health and wellness L Full timeWe are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Physioplus Health and Wellness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Greeting and Directing: Greet patients and visitors, and direct them...
-
Dental Receptionist
5 months ago
Surrey, Canada Happy smile dental clinic Full time'''Duties''' - Greet patients and visitors in a friendly and professional manner - Answer phone calls and schedule appointments - Verify insurance coverage and collect patient information - Maintain patient records and update electronic medical records - Assist with billing and insurance claims processing - Coordinate referrals to specialists as needed -...
-
Medical Unit Coordinator
4 weeks ago
Surrey, British Columbia, Canada PHSA Full timeJob SummaryWe are seeking a highly organized and detail-oriented Medical Unit Coordinator to join our team at PHSA. As a Medical Unit Coordinator, you will play a vital role in the operation of our Program Area or Unit, performing a variety of clerical duties to ensure the smooth delivery of patient care.Key ResponsibilitiesTranscribe and process clinician...