Medical Clinic Front Desk Coordinator

3 weeks ago


Surrey, British Columbia, Canada Pulse Medical Full time

Pulse Medical is seeking a skilled Medical Clinic Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Greeting and Directing: Greet patients and visitors, and direct them to the appropriate contact or service area.
  • Information Provision: Provide basic information to clients and the public, including answering questions and addressing concerns.
  • Customer Service: Obtain and process information required to provide customer service, including taking messages and making appointments.
  • Switchboard Operations: Operate the switchboard or telephone system, including answering and directing calls.
  • Administrative Tasks: Perform various administrative tasks, such as ordering office supplies, maintaining work records, and receiving and issuing payments.

Requirements

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Skills: Basic security clearance, ability to work under pressure, attention to detail, flexibility, and initiative.


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