Sales Support Specialist

2 weeks ago


Toronto, Canada OTT Financial Group Full time

OTT Pay Group Inc. "(OTT Pay)" is a fully funded established FINTECH focused on delivering simplified financial payment products. With a strategic emphasis on both Acquiring and Issuing businesses, we are developing a mobile-first platform that offers straightforward banking services, loyalty solutions, and innovative products including credit cards, accounts, gift cards, mortgage, and more. We are heavily driven by ambition, results, and forward-thinking. At OTT Pay, you will find numerous opportunities to learn and grow, alongside a cohort of talented individuals from diverse backgrounds and industries. Working collaboratively in an innovative environment, you will be encouraged to excel and make a meaningful impact. This presents a unique opportunity to join an organization committed to transforming financial solutions.

We are looking for a **Sales Support Specialist **to support our business growth in Toronto. The Sales Support Specialist will be reporting to the Sales Manager. The Sales Support Specialist will play a crucial role in assisting our sales team to achieve their targets and provide exceptional customer service to our clients.

**_
What’s in it for you:_**
- Competitive salary
- Extended Health, Dental, and Vision Benefits
- Life and Disability Insurance
- Vacation Leave
- Centrally located modern and spacious offices close to Eglinton and Leslie
- Free use of onsite Gym and Sports Facilities, and regular Company Social Events
- Learning and Professional Development Support
- A chance to work in a dynamic, collaborative, progressive and high performing team.
- Community involvement through the annual Terry Fox Run
- Tremendous opportunities for Growth and Development

**_ How you will contribute:_**
- Assisting with the onboarding process for new clients:

- Coordinate with internal departments such as operations, finance, and legal to expedite the onboarding process and address any issues or concerns raised by merchants.
- Handling inbound leads:

- Respond promptly to inbound leads, gather relevant information, and qualify leads based on predefined criteria.
- Assign leads to appropriate Business Development associates in our CRM and follow up on assignments to update the status.
- Engage with potential clients to understand their needs, provide product information, and offer solutions tailored to their requirements.
- Monitor the OTT Pay website's Live Chat and respond to inquiries.
- Collaborating with internal teams such as customer service, operations, and finance to ensure seamless communication and execution of sales initiatives.
- Maintaining accurate records of sales activities, customer interactions, and relevant information in our CRM system.
- Conducting market research and analysis to identify potential sales opportunities and contribute to strategic planning.
- Assisting in the development and implementation of sales strategies and campaigns to drive revenue growth.
- Providing regular reports and updates to the sales management team on inbound leads, sales performance, trends, and customer feedback.
- Establishing processes to help boost efficiencies for Sales.

**_ What you bring to the table:_**
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in a sales support or customer service role, preferably in the POS payment industry or a related field.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with clients and internal teams.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce) is preferred.
- Analytical mindset with the ability to gather and interpret data to support decision-making.
- Detail-oriented with a focus on accuracy and quality in all tasks.
- Ability to work independently as well as part of a team in a fast-paced environment.



  • Toronto, Ontario, Canada Barclay Specialist Care Ltd Full time

    Sales Operations Specialist - Ottawa - Barclay Specialist Care LtdThe Sales Operations Specialist plays a vital role in driving sales effectiveness by developing, maintaining and optimizing key sales operations processes.Key Responsibilities:Develop, maintain and optimize sales operations processes including order management, customer segmentation, pricing,...


  • Toronto, Ontario, Canada Barclay Specialist Care Ltd Full time

    About Barclay Specialist Care LtdWe are seeking a highly skilled Sales Operations Specialist to join our team. The successful candidate will be responsible for driving sales effectiveness through the development, maintenance and optimization of key sales operations processes.Key Responsibilities:Develop, maintain and optimize sales operations processes, such...


  • Toronto, Ontario, Canada The Euclid Chemical Co. Full time

    We are looking for an experienced Sales Support Specialist to join our Inside Sales team at The Euclid Chemical Co.About the JobThis is a Fixed Term Contract position for approximately 15 months. As a Sales Support Specialist, you will provide critical support to our field sales team, ensuring they have the necessary resources to succeed.Key...


  • Toronto, Canada OTT Financial Group Full time

    OTT Pay Inc. "(OTT Pay)" is a fully funded established FINTECH focused on delivering simplified financial payment products. With a strategic emphasis on both Acquiring and Issuing businesses, we are developing a mobile-first platform that offers straightforward banking services, loyalty solutions, and innovative products including credit cards, accounts,...


  • Toronto, Ontario, Canada Insight Global Full time

    We are looking for a Sales Support Specialist to join our team at Insight Global. In this role, you will provide high-level support to sales teams, ensuring they have the necessary information and resources to close deals successfully.About the JobThe ideal candidate will have experience in customer success, account management, or a similar field. They will...


  • Toronto, Ontario, Canada Essential HR Full time

    About UsWe are a full-service public relations agency that works with our clients to promote their brand in print and online. We give you the opportunity to grow your career alongside our talented team of communication specialists, media strategists and public relations professionals developing global media campaigns and arranging memorable events.Job...


  • Toronto, Ontario, Canada Twilio Full time

    Sales Support Specialist - Fintech/HealthcareSee yourself at TwilioJoin the team as our next Sales Support Specialist (Fintech/Healthcare Vertical).Who we areAt Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers...


  • Toronto, Ontario, Canada Butterfield & Robinson Luxury Travel Full time

    We are seeking a highly motivated Sales Support Specialist to join our team at Butterfield & Robinson Luxury Travel. As a key member of the sales and trip design initiatives, you will provide critical support to the Directors of Sales & Trip Design.The successful candidate will have experience in trip design and sales in the travel industry, with outstanding...


  • Toronto, Canada Purple Sales Solutions Inc. Full time

    **About Purple Sales Solutions** Purple Sales Solutions Inc. accelerates B2B technology and professional services organization growth initiatives in North America with best sales and marketing practices leveraging cutting-edge technologies. We are headquartered in Toronto, Ontario, Canada, with ties in Europe and in the United States; we execute winning...


  • Toronto, Canada Hazelview Properties Full time

    **WHO YOU ARE** Self-motivated, proactive, goal and results oriented individual with a passion for sales and excellent communication skills who understands importance of active listening. Previous experience in a fast-paced environment that includes answering multiple calls and converting leads to sales would be an asset as well as ability to work...


  • Toronto, Canada Hazelview Properties Full time

    **ABOUT THE POSITION** Reporting to the National Sales Manager, the Sales Support Specialist succeeds in a fast-paced entrepreneurial environment and possesses strong negotiation and communication skills. They are primarily responsible for the conversion of sales leads to leasing appointments, ensuring we are achieving sales and vacancy targets. The Sales...


  • Toronto, Canada StickerYou Full time

    SALES SUPPORT SPECIALIST StickerYou is a Canadian owned and operated global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos and more. Our proprietary platform infuses automation technology with creativity to empower anyone to make custom products in any size, shape and quantity. We help small business and...


  • Toronto, Canada Acosta Sales & Marketing Full time

    Samsung Home Electronics Sales and Product SpecialistGeneral InformationCompany: PRE-CALocation: Toronto, Ontario, M5G 2C3Ref #: M38319Function: Brand Advocacy & SalesEmployment Duration: Full-timeBenefits:Premium offers a competitive salary along with a full benefits package including health, dental, vision, life insurance, and vacation for full-time...


  • Toronto, Canada Adswizz Full time

    Toronto, Canada - Sales - Regular Employee Full-Time - R-2025-01-27 **Who We Are**: SiriusXM and its brands (Pandora, Stitcher, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for...


  • Toronto, Canada Sirius XM Full time

    **Responsibilities**: **Who We Are**: SiriusXM and its brands (Pandora, Stitcher, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on...


  • Toronto, Canada Microsoft Full time

    Enterprise Digital Sales, part of Microsoft's SMC (Small, Medium, & Corporate)and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a...


  • Toronto, Ontario, Canada Barclay Specialist Care Ltd Full time

    About Barclay Specialist Care LtdWe are seeking an experienced Sales Operations Specialist to join our team. As a Sales Operations Specialist, you will be responsible for developing and maintaining sales operations processes to drive sales effectiveness and efficiency.Key Responsibilities:Develop and maintain sales operations processes, such as order...


  • Greater Toronto Area, Canada Impressive Floors Full time

    Are you a sales professional with a knack for the flooring industry? We're seeking a dynamic Inside Sales Support Specialist to join our team and drive success in the world of flooring sales. If you thrive in a fast-paced environment, excel at building relationships, and have a passion for delivering top-notch customer service, we want to hear from...


  • Toronto, Canada Cirrus Consulting Group Full time

    **About Cirrus**: Cirrus Consulting Group is North America’s preeminent commercial real estate and office lease negotiation firm for dentists, doctors, and veterinarians. We are looking for a professional Sales Support Specialist to join our growing team. This is a great opportunity to join a company that is unique in its field and provides an incredibly...


  • Toronto, Ontario, Canada iA Financial Group Full time

    About UsiA Financial Group is committed to delivering exceptional customer service and innovative solutions to our clients. We value our employees and strive to create a work environment that promotes growth, learning, and success.The OpportunityWe are seeking a Sales Support Specialist - Group Benefits to join our team. As a Sales Support Specialist, you...