System Administrator

5 days ago


Coquitlam, Canada Natural Factors Full time

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

The System Administrator provides a robust, secure and streamlined client experience, including automating and fine tuning the IT onboarding and offboarding processes. The System Administrator performs these responsibilities while taking into consideration the company’s commitment to our seven core values such as sustainability (people, planet, and profit) in the planning and implementation of all actions related to the area of responsibility.

**Responsibilities**:

- Manage the administration of the server (VMware, Windows & Linux), Citrix Environment, Active Directory, Office 365, Microsoft Endpoint Manager, Microsoft System Centre, and SCCM and Intune Administration
- Manage and support workstation (Windows, OSX) and mobile device (iOS, Android, Windows) deployments
- Share afterhours support/maintenance and on-call responsibility with team members
- Demonstrate leadership and accountability regarding FG core values
- Collaborate with various internal stakeholder departments to build a community of expertise focused on knowledge sharing and capability building.
- Draft knowledgebase / training documentation as requested
- Lead process excellence and continuous improvement efforts with little supervision
- Research, analyze and ensure successful implementation of company best practices across all functional areas
- Keep abreast of critical issues and work with management and staff, troubleshooting and positively impacting outcomes
- Maintain current professional knowledge regarding trends and developments within industry
- Adhere to a culture of professionalism, operational excellence and drive for results for self and team
- Complete performance management, scheduling, payroll, and accident investigations as required
- Follow and adhere to all given instructions including work procedures, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP)
- Strictly adhere to and observe all safety policies as outlined in the company policies and training sessions
- Other duties as assigned

**Requirements**:
Technical
- Completion of a Bachelor’s degree in Computer Science
- Minimum 3 years of experience in a similar role, with experience in network administration and Cyber Security is preferred
- Microsoft 365 Certified: Enterprise Administrator Expert required
- Citrix Certified Expert: Virtualization (CCE-V)
- Able to successfully troubleshoot and analyze technical problems
- Able to gather information effectively and thoroughly assess problems with a view to resolution
- Expert knowledge of computers and related hardware and peripherals
- Good knowledge of Apple operating systems and management
- Working knowledge of scripting languages, PowerShell preferred
- Information Technology Infrastructure Library certification is preferred

Attributes
- Strong communication skills (verbal and written) in English, with the ability to communicate to a non-technical audience
- Reliable and industrious work ethic
- Excellent organization and time management skills
- Self-motivated, willing to learn quickly and continually
- Able to work effectively independently and as part of a team
- A sense of urgency, quick to respond to needs of users with emphasis on providing good customer service
- Consciousness of network security and confidentiality

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.


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