Customer Service Consultant

3 months ago


Ottawa, Canada Produits pour Toitures Fransyl Ltée Full time

**Summary of duties**:
Reporting to the Ottawa Branch Manager, the Cusotmer Service consultant is responsible for forwarding various customer requests to the right people. He/She will work closely with several company departments to provide administrative support.

**Responsibilities**:

- Handling of customer requests (price inquiries, material information, project information, tooling and equipment questions, etc.);
- Order submission;
- Project follow-up in the company's in-house software;
- All other related tasks.

**Required training**:

- Study in a relevant field;
- Minimum of 2 years experience in a similar position.

**Skills required**:

- Advanced knowledge of the Office suite;
- Bilingual (French and English) a strong asset;
- Experience in sales (an asset);
- Ability to manage several tasks simultaneously;
- Organizational and planning skills;
- Self-motivated;
- Strong customer focus;
- Team player.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
- Wellness program

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

**Language**:

- french (required)
- english (required)

Work Location: In person



  • Ottawa, Canada Produits pour Toitures Fransyl Ltée Full time

    **Summary of duties**: Reporting to the Ottawa Branch Manager, the Cusotmer Service consultant is responsible for forwarding various customer requests to the right people. He/She will work closely with several company departments to provide administrative support. **Responsibilities**: - Handling of customer requests (price inquiries, material information,...


  • Ottawa, Canada Lufthansa InTouch Full time

    Lufthansa InTouch is looking for a motivated German Speaking Customer Service Consultants to add to our international team of travel consultants! **Purpose of Role**: As a part of our team, you can make someone’s day every day through positive interactions, and a continuous learning environment. As a home base position, you can provide this high level of...


  • Ottawa, Ontario, Canada Gordon Food Service Full time

    Become a Key Player as a Food Service Territory Consultant We are seeking a motivated professional to represent Gordon Food Service in the designated region. As a Territory Consultant, your primary role will involve overseeing customer transactions, attracting new clientele, and nurturing relationships with current accounts. Key Responsibilities: ...


  • Ottawa, Ontario, Canada Accoravillage Full time

    Join the Accoravillage Team Are you enthusiastic about delivering outstanding customer service and assisting individuals in understanding the intricacies of insurance? We are seeking a Licensed Customer Service Consultant to become part of our organization and deliver exceptional support to both potential and current clients. As a valued member of our team,...


  • Ottawa, Ontario, Canada Gordon Food Service Full time

    Become a Key Player as a Food Service Territory Consultant We are seeking a motivated professional to represent Gordon Food Service across the designated territory. In this role, you will oversee customer transactions, cultivate new client relationships, and nurture existing partnerships. Key Responsibilities: Oversee customer transactions and...

  • Service Consultant

    4 months ago


    Ottawa, Canada People Corporation Full time

    We are seeking a Service Consultant to join our team in Ottawa. The Service Consultant serves as the main point of contact between People Corporation and our clients. The Service Consultant will play an integral role in managing the implementation of new clients as well as providing top notch support to our existing clients. **The Service Consultant...

  • Associate Consultant

    2 weeks ago


    Ottawa, Canada CDW Full time

    A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.Working in a technical administrator capacity at CDW means joining some of the brightest, best, and most diverse technology minds working in IT today. The Associate Consultant role is a combination of pre-sales and professional...


  • Ottawa, Canada N-able Full time

    Why N-able: IT doesn’t get better than this! N-able isn’t just another software company - we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work,...


  • Ottawa, Ontario, Canada The 401 Group of Companies Full time

    Automotive Parts Customer Service ConsultantThe 401 Group of Companies is seeking enthusiastic individuals to become part of our team as Automotive Parts Customer Service Consultants. If you are passionate about the automotive sector and enjoy helping customers, this role may be an excellent fit for you.Key Responsibilities:Assist customers in the parts...


  • Ottawa, Ontario, Canada Corbeil Électroménagers Full time

    Join Our Team at Corbeil Électroménager!Corbeil Électroménager is on the lookout for a talented Customer Engagement Consultant to enhance our sales team. If you are passionate about delivering an outstanding shopping experience and possess a keen ability to analyze customer needs, this role could be an excellent fit for you.At Corbeil Électroménager,...


  • Ottawa, Canada Canadian Linen & Uniform Service Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...


  • Ottawa, Canada CAA North & East Ontario Full time

    **POSITION: Member Service Consultant (MSC)** **LOCATION**:Nepean Travel Store, 1331 Clyde Ave. Unit** **105, Ottawa, ON** **TERM: Full-Time, Permanent** Our retail travel business is growing, and we are looking to hire 2 Member Service Consultant at our Nepean Store to assist our Members with all their Membership needs. At CAA North & East Ontario we...

  • Service Consultant

    4 weeks ago


    Ottawa, Canada Cowan Insurance Group Full time

    The Bilingual Service Consultant, reporting to the Supervisor, International & Partnership Programs, is responsible for providing service and analytics excellence to our national and international clients with Third Party Administration / Third Party Payor services. **What you will do**: - Support our Consultants and other internal partners in managing the...


  • Ottawa, Canada Mercer Full time

    p>At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement or aligning workers with...


  • Ottawa, Ontario, Canada Mondeau Full time

    Job Title: Showroom ConsultantAbout MondeauMondeau is a luxury items company seeking a highly skilled and customer-oriented individual to join our team as a Showroom Consultant. As a key member of our sales team, you will be responsible for cultivating customer relationships, identifying customer requirements, and providing top-notch service to our...


  • Ottawa, Ontario, Canada Mondeau Full time

    Job Title: Showroom ConsultantAbout MondeauMondeau is a luxury items company seeking a highly skilled and customer-oriented individual to join our team as a Showroom Consultant. As a key member of our sales team, you will be responsible for cultivating customer relationships, identifying customer requirements, and providing top-notch service to our...

  • Customer Consultant

    1 week ago


    Ottawa, Canada The Body Shop Full time

    Select how often (in days) to receive an alert:When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our...


  • Ottawa, Canada Magnet Forensics Full time

    Who We Are; What We Do; Where we’re GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their...


  • Ottawa, Ontario, Canada 6933696 Canada Inc. Full time

    About the RoleWe are seeking a highly skilled Service Management Consultant to join our team at 6933696 Canada Inc. as a Service Management Consultant.Key ResponsibilitiesLeadership and ManagementDirect the operations of an organization or department that provides services.Hire, train, direct and motivate staff.Business DevelopmentMarket business...

  • Customer Consultant

    1 week ago


    Ottawa, Canada The Body Shop International Limited Full time

    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping...