Leisure Travel Agent, Call Centre
5 months ago
Company Description
Be part of the journey
If you love travel, you'll love being part of the Transat Travel team.
Our agencies are looking for professionals who are touched by travel and who enthusiastically share their passion with our clients. Work with Transat Travel and you'll have the opportunity to feel a part of making our clients' dream trips come true.
**Job Description**:
We hire people who love travel and enthusiastically share their passion with our clients while helping plan their dream vacations. We are looking for people passionate about customer service and who pride themselves in being able to expertly curate leisure itineraries around the world quickly and proficiently. Work with Transat Travel and you can realize your dream vacations too
- Answer incoming calls from our business partner ‘s customers;
- Efficiently determine the client needs in a resourceful, organized and strategic manner;
- Research and sell travel packages of all product categories including the preparation of complex itineraries using the various tools available to you;
- Communicate confidently and present different travel options offered by all the major suppliers;
- Inform customers of different travel options with all major suppliers;
- Experience in planning and booking worldwide travel containing a mix of products; and the sales skills to sell ancillary products to maximize profits;
- Ability to influence using proficient sales and prospecting techniques while building friendly and positive relationships;
- Superior communication skills to enhance our customers reservation experience; participative; enthusiastic; optimistic; accommodating; energetic; verbal and active;
- Keep up to date with the latest trends and be able to offer services based on customer needs.
**Qualifications**:
- Must have a minimum of 2 years selling travel products within a travel agency or call center environment;
- Bilingual: French, English;
- OPC certification; TICO certification (an asset);
- Experience in planning and booking packages and/or cruises (an asset);
- Be comfortable selling ancillary products in order to maximize profits;
- Ability to influence using proficient sales techniques while building friendly and positive relationships;
- Strong communicator; participative; enthusiastic; optimistic; accommodating; energetic; verbal and active;
- Ability to work under pressure and multi-task.
- ** Bilingual ( French and English)**
**Additional Information**:
- Training: 3 weeks;
- Work schedule: Full time (37.5h);
- Competitive incentives paid monthly based on personal performance;
- Earn confirmed passes on Air Transat flights;
- Unlimited standby passes on Air Transat and our partners;
- The Call Center is open from 9:00 a.m. to 5:00 p.m. from Monday to Saturday. Agents work on a full-time basis (37.5 hours) and must be available to work both weekdays and weekends.
- Place of work after the training: flexible. 300 Léo-Pariseau in Montreal or telework.
**Advantages**:
- 3 weeks of vacation;
- 5 Floating days;
- Group insurance;
- 2 tickets to any Transat destination + illimited standby (as of first day of employment).
Additional Information
**Employment Equity
-
Agent de Centre D'appel
5 months ago
Montréal, Canada Double Pizza Full time**CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.** Double Pizza recherche des agents pour notre centre d'appel. Nous avons besoin des agents pour le shift de nuit et de jour. 20-30 heures par semaine. Les agents travailleront à notre bureau, situé à 1955 Ch. de la Cote de Liesse, Saint-Laurent, QC. _**Vaccination COVID-19 est...
-
Agent de Centre D'appel
3 months ago
Montréal, QC, Canada Double Pizza Full time**CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.** Double Pizza recherche des agents pour notre centre d'appel. Nous avons besoin des agents pour le shift de nuit et de jour. 20-30 heures par semaine. Les agents travailleront à notre bureau, situé à 1955 Ch. de la Cote de Liesse, Saint-Laurent, QC. _**Vaccination COVID-19 est...
-
Call Centre Operator
6 months ago
Montréal, Canada Equinox Full time**Equinox Marketing Services** is a call centre located on Côte-de-Liesse in Montréal (QC). With more than 20 years of experience, the company is an industry leader in telecommunications, sales and customer service. We are currently seeking **FULL TIME English and / or **_Bilingual_** speaking Call Centre Agents** who are dedicated and committed to join...
-
French Call Centre Agent
6 months ago
Montréal, Canada JD Sports Canada Full time**Department**: Customer Experience **Location**: Quebec **Workplace Type**: Remote **Job Type**: Full-Time, Permanent THE TEAM JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the...
-
Call Centre Operator
5 months ago
Montréal, Canada Equinox Full time**Services Marketing Équinox **ont un centre d'appels situé sur la Côte-de-Liesse à Montréal (QC). Forte de plus de 20 ans d'expérience, l'entreprise est un leader de l'industrie des télécommunications, des ventes et du service client. Nous recherchons actuellement des agents de centre d'appels à TEMPS PLEIN dévoués et engagés pour rejoindre...
-
Superviseur de Centre D'appel/call Centre Supervisor
5 months ago
Montréal, Canada Double Pizza Full time_**Salaire à discuter. Salary to be discussed.**_ - **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.**_ Double Pizza est à la recherche d'un(e) Superviseur pour notre centre d'appel, pour temps plein, pour le shift de nuit. Vous travaillerais à notre bureau, situé à 1955 Ch. de la Côte de Liesse, Saint-Laurent, QC. Vous...
-
Bilingual Customer Sales and Service Agent
3 weeks ago
montréal (dorval), Canada Air Canada Full timeDescription Location : Montreal , QC , Canada (On-site) Starting Salary : $ 17.30 /hourBranch: Contact CentersCategory: Unionized (UNIFOR) Job type : Full-Time" The opportunity Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in"Montreal. This position is vitally important to our continued...
-
Agent, Call Center
6 months ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full time**Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our...
-
Agent, Call Center
3 weeks ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full timePosition Type: Permanent, Full-time (37.5 hrs per week)Shift type: days, evenings, weekends, statutory holidaysTraining: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pmAir Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a...
-
Agent, Call Center
6 months ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full time**Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within...
-
Canadian Red Cross Client Services Agent
7 months ago
Montréal, Canada Direct Travel Full time**CANADIAN RED CROSS CLIENT SERVICES AGENT** **Position Overview** - The CRC Client Services Agent will work as part of the Emergency Response CRC Team.**Responsibilities**- - Communicate verbally and in writing with customers or service providers to obtain or provide information;- Call and book hotels for beneficiaries.- Reach out to hotels one...
-
Call Centre Agent
3 months ago
Montréal, QC, Canada QuickJobs Full timeVision Overview: We are seeking for people who are motivated to do extra money was an agent. we have everything set up for you. i want serious people for this job only !! **Responsibilities**: 1- Earn a higher income 2-become closer 3- Serious people independence **Experience**: You need a minimum of 2 years experience to be part of my winning team. I...
-
Agent, Call Center
4 months ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full timePosition Type: Permanent, Full-time (37.5 hrs per week)Shift type: days, evenings, weekends, statutory holidaysTraining: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pmAir Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a...
-
Agent, Call Center
4 months ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full timePosition Type: Permanent, Full-time (37.5 hrs per week)Shift type: days, evenings, weekends, statutory holidaysTraining: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pmAir Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a...
-
Agent, Call Center
4 months ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full timePosition Type: Permanent, Full-time (37.5 hrs per week)Shift type: days, evenings, weekends, statutory holidaysTraining: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pmAir Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a...
-
Agent, Call Center
2 weeks ago
Montréal, Canada Vacances Air Canada Air Canada Vacations Full timePosition Type: Permanent, Full-time (37.5 hrs per week)Shift type: days, evenings, weekends, statutory holidaysTraining: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pmAir Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a...
-
Superviseur de Centre D'appel/call Centre Supervisor
2 months ago
Montréal, QC, Canada Double Pizza Full time_**Salaire à discuter. Salary to be discussed.**_ - **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.**_ Double Pizza est à la recherche d'un(e) Superviseur pour notre centre d'appel, pour temps plein, pour le shift de nuit. Vous travaillerais à notre bureau, situé à 1955 Ch. de la Côte de Liesse, Saint-Laurent, QC. Vous...
-
Travel Agent
5 months ago
Montréal, Canada Voyages Cap Evasion Inc Full timeWork Term: Permanent - Work Language: English or French - Hours: 30 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Work setting**: - Corporation or company ticket office - Travel wholesale company **Tasks**: -...
-
Agent, Call Center
3 months ago
Montréal, QC, Canada Vacances Air Canada Air Canada Vacations Full time**Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our...
-
Customer Support Agent
6 months ago
Montréal, Canada Red Label Vacations Full time**GROW YOUR CAREER** **Position**:Bilingual Customer Support Agent **Status**:Full Time **Department**:Web Reservations **Reports to**:Manager, Customer Support, Retail & Web **Location**:Remote **The Opportunity** If you are fluently bilingual in French and English, have a great passion for **vacation planning**, and are a natural when it comes to...
