Call Centre Operator

3 weeks ago


Montréal, Canada Equinox Full time

**Equinox Marketing Services** is a call centre located on Côte-de-Liesse in Montréal (QC). With more than 20 years of experience, the company is an industry leader in telecommunications, sales and customer service. We are currently seeking **FULL TIME English and / or **_Bilingual_** speaking Call Centre Agents** who are dedicated and committed to join our Voice Assistant Solutions (V.A.S.) team for a permanent position in our business.

**Responsibilities and Tasks**

Equinox is a distinctive facility that stands out from all other call centres. At Equinox, we utilize your typing skills instead of your voice, We offer a hands on comprehensive paid training to help you become proficient in our user-friendly V.A.S. technology, which enables you to listen to your customers while typing pre-established codes that instruct a recorded human voice to communicate with them. You don't need any sales experience to work with us

**Our ideal FULL TIME Call Centre Agent has/is...**
- Available to work FULL TIME on weekdays, 5 days per week
- At least 6 months of call centre and/or telephone experience;
- Stable, with a minimum of 6 months of consecutive experience in a company;
- Serious, dedicated, professional, engaged and seeking long term employment;
- Strong typing skills (25+ words /minute) with a high percentage of accuracy;
- Advanced active listening skills and high attention to detail;
- Flexible, self-motivating and able to multi-task.

**We offer you...**
- Permanent, full time employment;
- Convenient schedule Monday to Friday Weekends are off
- Starting salary from $15.25
- Fully paid training;
- Free parking / Easy access by public transport;
- Referral program of $200 per person referred;
- Full collective insurance coverage upon seniority;
- Pleasant and dynamic work environment, onsite cafeteria;
- The possibility to grow within the business and get promoted;
- Excellent support team always ready to help (coaches, managers, etc.).

COVID-19 considerations:
Hand sanitizers, air filter, regular cleaning of handles and knobs, physical distancing and wearing face masks indoors but not while working at your desk.

ZOMnAyW2Vs


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