Travel Agent

5 months ago


Montréal, Canada Voyages Cap Evasion Inc Full time

Work Term: Permanent
- Work Language: English or French
- Hours: 30 to 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
**Work setting**:

- Corporation or company ticket office
- Travel wholesale company
**Tasks**:

- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:

- Sabre
**Travel bookings**:

- Business travel
- Government travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Adventure travel
- Cruise ship
**Geographical areas of specialization**:

- Canada
- United States
- Western Europe
- Central Europe
- Eastern Europe
- Northern Europe
- Mexico and Central America
- South America
- Caribbean
- Africa
- North Pacific
- South Pacific
- Asia
**Work conditions and physical capabilities**:

- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
**Financial benefits**:

- Commission
**Long term benefits**:

- Other benefits
**Other benefits**:

- Learning/training paid by employer
- Travel insurance


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