Associate Implementation Manager

2 weeks ago

Vancouver, Canada Tipalti Full time

We have a lot to be proud of at Tipalti. We are a company that has redefined the way businesses manage their financial operations. In a world where financial complexity is increasing at an unprecedented rate, Tipalti offers a beacon of simplicity and efficiency. As a leader in the FinTech industry we are not just a company; we are a catalyst for change in the financial landscape, and a place where individuals can truly thrive in their careers.

At Tipalti our teams are given the freedom to dream, experiment and create solutions that make a real impact on the financial world. We bring together talented, dedicated, and knowledgeable colleagues from diverse backgrounds to deliver top-notch client service in a highly collaborative work environment. Tipalti's culture fosters teamwork, open communication, and the exchange of diverse perspectives. We value everyone's unique talents and encourage a spirit of inclusivity and provide our employees with continuous learning opportunities, mentorship programs and a clear path for career advancement. Being a part of Tipalti means you aren't just working for a company; you are a part of a community of innovators, dreamers, and change-makers. The future of finance is bright, and the opportunities are limitless. Together, we can redefine the financial world.

**Position Summary**

This is a hybrid position and requires you to be in office Monday, Tuesday and Thursday.

**Core Responsibilities**:

- Responsible for leading implementation projects with customers of Tipalti's rapidly growing SaaS based Accounts Payable automation solution.
- Offer world-class service to our customers.
- Be committed to customer success and serve as the customer's advocate within Tipalti.
- Work with internal/external customer teams to assess business and implementation risks, guide the technical integration process, assist with technical problem solving, and manage internal resources to resolve various customer issues.
- Coordinate project timelines, tasks, and development efforts with both the internal engineering team and customer teams to manage implementation projects and ensure we keep customers on plan and on schedule.
- Help improve internal processes and systems for more efficient customer interactions.
- Develop repeatable and scalable processes to improve project quality and delivery
- Share product feedback with Product and Engineering teams to help improve the product.
- Contribute to the internal knowledge base so you can share lessons learned with other resources.

**Requirements**:

- B.S. in Computer Science, Information Systems or related field.
- Relevant account and customer management experience.
- Strong analytical, creative thinking and problem solving skills.
- Excellent communication, project management and multi-tasking skills.
- Detail-oriented and well organized.
- Ability to work in a fast-paced, deadline-driven start-up environment.
- Passionate about customer service and helping others

Anticipated base pay rate for this position
- $83,000 - $93,000 per annum (CAD)

LI-JL1

**Interested in learning more about us?**

Tipalti is the only company handling both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle: onboarding and managing global suppliers, instituting procurement controls, streamlining invoice processing and approvals, executing payments around the world, and reconciling payables data across a multi-subsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. Through Tipalti, our clients can efficiently and securely pay thousands of partners and suppliers in 196 countries within minutes.

  • Implementation Manager

    7 days ago

    Vancouver, Canada Entreflow Consulting Group Full time

    About Entreflow We want to hear from you if you are truly outstanding at: - Project management - People management and development - Customer service - Technical accounting - Change management - Problem solving **Responsibilities**: - Managing the Implementation Team, responsible for onboarding new clients and conducting accounting and other fintech...

  • Implementation Manager Remote

    2 weeks ago

    Vancouver, Canada MOBIA Technology Innovations Full time

    Implementation Manager Remote Position MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Business Process Optimization, Managed Services, Infrastructure Solutions, Cybersecurity and Application and Data Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has...

  • Dealer Implementation Manager

    2 days ago

    Vancouver, Canada CARPRAZE Full time

    **Dealer Implementation Manager** Carpraze is hiring! Who We Are: A startup born and based right here in British Columbia with big plans to optimize and improve the automotive sector with some transforming software. Our focus is on bringing dealership operations into today’s era and beyond with utilities that promote communication, customer engagement,...

  • Technical Implementation Manager

    17 hours ago

    Vancouver, Canada StandardFusion Full time

    **An exciting opportunity to start your career in a rapidly growing startup**: - ** Receive a competitive salary of $60-80k along with a wide host of benefits**: - ** Join a collaborative team environment of motivated individuals** **About StandardFusion**: We have a very open and inclusive company culture that allows employees to get a grasp of the...

  • Implementation Project Manager

    5 days ago

    Vancouver, Canada Compugen Inc Full time

    **Job Title** - Implementation Project Manager - On-site **Vacancy No** - VN6372 **Work Location** - Vancouver, BC **Job Details** - Position: Implementation Project Manager - Location: Vancouver**About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire,...

  • Implementation and Integration Coordinator, Crisis

    6 days ago

    Vancouver, Canada CMHA BC Full time

    **ABOUT THE JOB** The Canadian Mental Health Association, BC Division is looking for a full-time Implementation and Integration Coordinator to play a pivotal role in the coordination and planning of new initiatives under the Crisis Care Reform portfolio. Essential to success in this role will be the ability to partner and build meaningful community...

  • Manager, Service Implementation

    17 hours ago

    Vancouver, Canada Providence Healthcare Full time

    **Article Flag: Mandatory Vaccination Please Note**: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...

  • Associate Portfolio Manager

    6 days ago

    Vancouver, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?**: RBC PH&N Investment Counsel (“RBC PH&N IC”) is one of Canada’s leading boutique investment counselling firms with investment professionals nationwide acting exclusively for high-net-worth clients and small business owners. We provide clients with discretionary investment management and privileged access to...

  • Communications Associate

    6 days ago

    Vancouver, Canada Dialospact Inc Full time

    **Job Title**: Communications Associate **Location**: Vancouver, BC **Company**: Dialospact We are seeking a dynamic and enthusiastic Communications Associate to join our team. As a Communications Associate, you will play a crucial role in shaping and executing our communication strategies across various platforms. You will work closely with the...

  • Implementation Consultant

    7 days ago

    Vancouver, Canada Shiftboard Full time

    We are looking for the next member of our outstanding customer success team! Implementation Consultants are responsible for successfully onboarding our new customers. You will liaise between the customer, sales, support, and product management to ensure the successful implementation of SchedulePro workforce management solutions. As Implementation...

  • Implementation Consultant

    3 days ago

    Vancouver, Canada Shiftboard Full time

    We are looking for the next member of our outstanding customer success team! Implementation Consultants are responsible for successfully onboarding our new customers. You will liaise between the customer, sales, support, and product management to ensure the successful implementation of SchedulePro workforce management solutions. As Implementation...

  • Project Manager, Technology Systems Implementation

    6 days ago

    Vancouver, Canada Providence Healthcare Full time

    Article Flag: Mandatory Vaccination Please Note: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required. Summary: In...

  • Project Manager

    1 week ago

    Vancouver, BC, Canada DP World Full time

    Analyse business process flow and map to system function, test, implement and support the Zodiac Terminal operating system. Work closely with project manager, IT personnel and key users’ group of business unit during the implementation and communicate project status with project manager Conduct gap analysis with understanding of Zodiac product features...

  • Project Manager, Technology Systems Implementation

    5 days ago

    Vancouver, Canada Providence Healthcare Full time

    Article Flag: Mandatory Vaccination Please Note: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required. Summary: The...

  • Client Implementation Manager

    3 weeks ago

    Vancouver, Canada Battlefy Full time

    *This posting is intended to create an internal bench for future roles in our implementation team. The interview process will vary slightly but once availability opens up, candidates will be on boarded from the bench in an accelerated process rather than completing an entire recruitment process. *This job is remote-friendly for all candidates currently...

  • Implementation Manager, Mid-market, Specialty

    2 weeks ago

    Vancouver, Canada Procore Full time

    We're looking for an **Implementation Manager** to create the foundation for long-lasting partnerships with our clients by helping them onboard and grow with Procore. In this role, you'll leverage a consultative approach to managing software implementations, conducting trainings, and increasing product adoption. You'll play an instrumental role in developing...

  • Implementation Manager, Mid-market, Specialty

    17 hours ago

    Vancouver, Canada Procore Full time

    We're looking for an **Implementation Manager** to create the foundation for long-lasting partnerships with our clients by helping them onboard and grow with Procore. In this role, you'll leverage a consultative approach to managing software implementations, conducting trainings, and increasing product adoption. You'll play an instrumental role in developing...

  • Implementation Specialist

    6 days ago

    Vancouver, Canada Ooma Full time

    Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized...

  • Implementation Specialist

    17 hours ago

    Vancouver, Canada Ooma, INC Full time

    Implementation Specialist Company Overview: Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere....

  • Implementation Specialist

    4 weeks ago

    Vancouver, British Columbia, Canada Trulioo Full time

    Position Summary:Reporting to the Manager, Implementation, we are looking for an Implementation Specialist within the Customer Success department who will be responsible for onboarding and providing technical and business support to our clients and partners. We are looking for a technically sound, team-orientated, customer savvy, and passionate individual...