Technical Implementation Manager
3 weeks ago
**An exciting opportunity to start your career in a rapidly growing startup**:
- ** Receive a competitive salary of $60-80k along with a wide host of benefits**:
- ** Join a collaborative team environment of motivated individuals**
**About StandardFusion**:
We have a very open and inclusive company culture that allows employees to get a grasp of the entire business. Your ideas and opinions are highly valued from day one and can influence big business decisions. We are looking for a great long-term fit to grow alongside our company — someone eager, smart, and able to learn quickly.
**About the Opportunity**:
Due to an exciting period of growth, StandardFusion currently has an opportunity for a **Technical Implementation Manager** to join our team in **Vancouver, BC**, on a **full-time basis**.
The **Technical Implementation Manager** will be responsible for providing technical consulting, development, support, and product guidance to StandardFusion's customers. This role will have you working very closely with the our Customer Success and Development teams.
- Providing technical consultation and project management expertise for customer implementations and custom solutions
- Collaborating with other Developers and Customer Success Managers to design and create technical solutions that exceed customer expectations
- Translating customer challenges and business requirements into functional and intuitive solutions
- Being a team player who enjoys collaborating with, learning from, mentoring, and teaching other team members to create a positive work environment
- Troubleshooting problems and optimizing processes to deliver the best experience possible to customers
- Helping us grow. We need someone who's willing to go the extra mile and help to generate ideas, solve problems and grow with the company. Add to the discussion, take on your own projects, and see how you can impact the overall business.
**More About You**:
- Communicate complex technical topics to customers
- Experience with Javascript or another scripting language
- Experience with SQL Server, MySQL or other relational databases
- Experience using tools such as Microsoft Excel, Microsoft SharePoint, Notion, CRM and/or ticketing systems
- Troubleshooting failures in systems that span multiple services
- Experience working with a variety of stakeholders at large enterprises, from developers to senior management
- Collaborating, coordinating, and directing internal teams to execute client projects
- Understanding of information security, governance, risk management and compliance
- Impeccable written and spoken English language skills
- Critical thinking and problem-solving skills
- Above all, we are looking for an enthusiastic self-starter who's keen to contribute to a rapidly growing organization
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