Outreach Coordinator

2 weeks ago


Victoria, Canada The Corporation of The City of Victoria Full time

**Job Description**:
**Competition #23/179**

**Internal/External Posting**

**Closing date: September 05, 2023**

***

**Outreach Coordinator - Transportation (Continuous - 2 year term)**

**Engineering & Public Works Department**

Victoria is a vibrant, diverse and sustainably focused city, renowned as a global tourist destination and a local community an enviable quality of life. Located on the southern tip of Vancouver Island and the capital of British Columbia, the City of Victoria is the economic and cultural hub for the region.

From a transportation perspective, Victoria is leading the way to deliver on its vision of clean, seamless mobility options for everyone. The Transportation Division of the Engineering and Public Works department is responsible for stewarding and transforming the right-of-way to meet the demands of our growing city; increasing access to mobility choices, opportunities, and services; and promoting equity, accessibility, and environmental health through our transportation investments.

The City of Victoria is recruiting for the position of Outreach Coordinator - Transportation to support the design, delivery and evaluation of mobility focused communications, outreach and engagement.

**POSITION FUNCTION**

Perform functions relating to community outreach, engagement and education in support of the development and implementation of the City of Victoria transportation strategy.

**KEY**
**DUTIES**

Foster relationships with various community stakeholders and agency partners to build and cultivate partnerships to advance the city’s mode share priorities.

Develop and evaluate the City’s communication and engagement strategies and develop key strategic messaging.

Translate technical design elements and planning objectives into plain language to support public consultation and engagement processes associated with transportation priorities.

Undertake monitoring, provide progress reports and assess effectiveness and gaps in the program communications using data and analytics tools.

Develop and implement a variety of communications approaches and initiatives to support the program including developing, maintaining and updating social media and website content.

Prepare, coordinate and attend City-hosted and citizen-led public events.

Coordinate media coverage including assisting with preparation of media releases and supporting materials.

Liaise with the City’s Engagement Division to ensure transportation outreach activities are aligned corporately.

Perform related duties where qualified.

**INDEPENDENCE**

Work is generated by departmental work programs, community issues, work assigned by team manager, requests from Council or the public.

Work is reviewed through discussions with team manager and Divisional meetings.

New initiatives, large projects and policies are discussed with team manager with recommendations.

**WORKING CONDITIONS**

**Physical Effort**:
Normal.

**Mental Effort**:
Meet multiple deadlines. (frequent)

Short periods of intense concentration while preparing reports. (often)

**Visual/Auditory Effort**:
Focus on a variety of source data and computer for short periods. (often)

**Work Environment**:
Office.

May be required to work irregular hours. (premium item)

**KEY SKILLS AND ABILITIES**

Organize and prioritize work, with excellent time management and organizational skills and ability to adapt to changing priorities.

Work independently or as part of a team.

Communicate effectively verbally and in writing.

Familiarity with the principles, standards, and methods of transportation design and how transportation integrates within the larger context of local government priorities and core services.

Working level operation of current City word processing, spreadsheet and related specialty software.

Analyse and interpret technical information, data, policies, concepts and legislation.

Deal effectively with the public and outside agencies.

Establish and maintain strong and effective working relationships.

Represent the City to the public and outside agencies.

**QUALIFICATIONS**

**Formal Education, Training and Occupational Certification**:
University undergraduate degree in Planning, Marketing and Communications, Urban Planning, Public Administration, or related field preferred (4 years).

**Experience**:
3 years of experience in urban transportation with relevant experience in community and stakeholder engagement and collaboration,

or an equivalent combination of education and experience.

**OTHER**:
May be requested to substitute in a more senior position.

Experience in a local government or public institution setting is an asset

**Work schedule: Monday to Friday, (35 hour work week)**

**$48.98 per hour, Pay Grade 15**

**Job Code #4404**

**This is a CUPE Local 50 Position**

At the City of Victoria, we are committed to recruiting a diverse workforce that represents the community we serve. Indigenous applicants, people of colour, all gende



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