Automotive Warranty Clerk/administrator
7 months ago
Responsibilities and Duties:
- Review and verify warranty claims for accuracy, completeness, and adherence to manufacturer guidelines.
- Prepare and submit warranty claims to manufacturers and follow up on claim statuses.
- Maintain accurate and organized warranty records, including repair orders, invoices, and warranty documentation.
- Coordinate with service advisors and technicians to ensure proper documentation and supporting evidence for warranty claims.
- Communicate with manufacturers and suppliers regarding warranty claim inquiries, approvals, and rejections.
- Resolve any issues or discrepancies related to warranty claims, ensuring timely and accurate resolution.
- Stay up to date on manufacturer warranty policies, procedures, and updates.
- Assist with other administrative tasks as needed.
, Permanent
**Salary**: Competitive salary based on experience
**Benefits**:
- Comprehensive dental care to keep you smiling.
- Extended health care coverage for your overall well-being.
- Life insurance to provide peace of mind for you and your loved ones.
- Vision care to maintain healthy eyesight.
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
**Experience**:
- We require a minimum of 2 years of experience as an automotive warranty clerk/administrator.
- Strong knowledge of automotive warranty processes, claim submission, and documentation requirements.
Skills and Qualifications:
- Excellent organizational skills and attention to detail
- Strong communication and interpersonal skills
- Proficient computer skills, including MS Office Suite and warranty management systems
- Ability to multitask and prioritize workload effectively
- Familiarity with automotive repair processes and terminology
- Knowledge of manufacturer warranty guidelines and policies
- Problem-solving and analytical skills
Work Location: In person (not remote)
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$19.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
Schedule:
- 10 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative experience: 2 years (required)
Work Location: In person
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