Manager of Programs and Services

7 months ago

Vancouver, Canada ASK Friendship Centre Full time

**Manager of Programs and Services**

The ASK Friendship Society offers specialized programs for older adults with chronic health challenges.   ASK’s mission is to enrich the lives of older adults and their caregivers by delivering high-quality, community-based programs and services.

The ASK Society has been providing fun, friendship, and community to older adults in 1976. We provide Adult Day programs, out-of-home social and physical activities and basic medical care for older adults. Our programs are designed for seniors managing chronic health challenges and/or who may have difficulty meeting their own social needs. Our goal is to provide social connection and improve the quality of life while providing respite for caregivers and families.

   The Society is in an exciting period of growth and expansion with the addition of a new site, which is scheduled to open in 2026. This position will be instrumental in community consultation, engagement, program and services development for the new site in addition to managing the operations at our current centre.

**Responsibilities**:
**  Reporting to the Executive Director**:
**Program/Centre Management and Development**:

- Develop, implement, and monitor systems and processes to support the daily operations of the Centre(s).
- Effectively manage and resolve client concerns and complaints in partnership with staff.
- Ensure the health and safety of clients and staff at the centre with a focus on risk management.
- Develops, pursues, implements, and schedules new programs and outreach opportunities to grow the operations of the ASK Society.
- Lead the development and implementation of the operational policies and procedures of the Society and the Centre Standards as needed in existing and new programs.
- Engages and partners with a wide range of stakeholders such as the community members, community organizations, and Vancouver Coastal Health to support new and current programming activities.
- Ensures program marketing and communications materials are up to date.

**Leadership**:

- Directly manage and support the program staff and LPN/Operations Supervisor
- Leads, guides, and manages the staff of the operations to ensure that the staff members work harmoniously as a team. This includes but not limited to daily management, performance evaluation, training, monitoring performance and dealing with concerns, issue of performance and interactions between staff, and with clients.
- Hires and oversees orientation of new staff members to the Society
- Ensures that employee records are kept in accordance with requirements and standards.
- Provides opportunities for growth and development for all staff and volunteers.
- Is responsible for all aspects of program management in the absence of the Executive Director

**Fiscal Management & Reporting**:

- Participate in Centre(s) annual budget planning and forecasts.
- Monitors and reports on Centre(s) operational budget.
- Prepares a written monthly Report as well as the yearly outcome measurement report on operations.
- Responsible to meet Vancouver Coastal Health contract requirements and oversee reporting to Vancouver Coastal Health.

**Fund Development:  **

Identify funding opportunities that would enhance current programming and expand programming and services within the community.
- ensure outcome measurements are satisfactory to funders.

**Community and Public Relations**:

- Working with the Executive Director and the Board of Directors ensures a positive community profile and image.
- Acts as a representative of the Society in the community by attending meetings, belonging to community groups or organizations, giving presentations or attending conferences or networking events.
- Engage in community consultation and community needs assessments to determine programs and services.

**Relationship with the Board**:

- At the request of the Executive Director, attends monthly Board meetings with the Executive Director for reporting on Operations.
- When requested by the Executive Director, attends Board meetings on their behalf.
- Provides information to appropriate ASK Board Committees and/or Board members on significant matters which affect the Society.
- Works with the Executive Director and ASK Board on Strategic, operational, annual, and long-range goal setting.

**Experience and Qualifications**
- Degree or Diploma in a Health-Related Field or credentials in Not for Profit
- 2 years supervisory/manager experience preferably in a not-for-profit setting
- Demonstrated skill in leadership, motivating, supervising and developing teams
- Experience working with the older adult population and people living with dementia
- Change management skills
- Developing and implementing annual programming and operations plans
- Knowledge and experience in developing and managing budgets
- Administration and Financial management experience
- Knowledge and prior work experience in the community health sector and

  • Program Manager

    7 months ago

    Vancouver, Canada The Bridge Youth & Family Services Full time

    **About Us** **Relocation to Kelowna, BC is required for this role** The Bridge Youth & Family Services is an Okanagan-based non-profit agency that utilizes evidence-based and client-centered care to provide the best service for our program participants and community. We provide safe, welcoming, and accessible spaces for individuals and families. With more...

  • Program Manager, Student Services

    4 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level C Job Title Program Manager, Student Services (Elementary & Middle Years) Department Administrative Leadership | Teacher Education Office | Faculty of Education Compensation Range $7,283.75 - $10,474.08 CAD Monthly The Compensation Range is the span...

  • Program Manager, Student Services

    4 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level C Job Title Program Manager, Student Services (Secondary) Department Administrative Leadership | Teacher Education Office | Faculty of Education Compensation Range $7,283.75 - $10,474.08 CAD Monthly The Compensation Range is the span between the minimum...

  • Program Manager

    2 months ago

    Vancouver, Canada Vancouver Society of Children s Centres Full time

    Program Manager (Full-time) - Early Years VSOCC is a large not-for-profit childcare provider and currently operates 756 licensed childcare spaces in 15 locations in the City of Vancouver. VSOCC develops and delivers excellent quality, inclusive childcare services in collaboration with government, community and business partners. We are growing and preparing...

  • Aquatic Program Coordinator

    6 months ago

    West Vancouver, Canada Atlantis Programs Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Work setting**: - Fitness centre - Sports and fitness association or organization - Recreational facility/institution **Tasks**: - Supervise professional staff, program leaders and instructors and volunteer staff - Perform administrative tasks -...

  • Program Manager

    6 months ago

    North Vancouver, Canada Lookout Housing and Health Society Full time

    **Job Posting #E035-56** **Program Manager - North Shore Junction** **Salary: $37.57 - $38.75 per hour** **Position Summary**: The Manager is responsible for the implementation and oversight of a newly funded Recovery Wellness Community Centre (also known as the Junction) program on the North Shore, ensuring all clientele accessing services are supported...

  • Program Manager

    2 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level A Job Title Program Manager Department Cresswell Laboratory | Centre for Brain Health | Faculty of Medicine Compensation Range $5,791.00 - $8,323.42 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position....

  • Manager, Program Delivery

    1 month ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Security, Level B2 Job Title Manager, Program Delivery Department Strategy and Partnerships | Campus Security | Safety & Risk Services | VP Finance & Operations Compensation Range $7,622.83 - $11,886.67 CAD Monthly The Compensation Range is the span between the minimum and...

  • Manager Programming

    4 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:42277 **Company**: The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an...

  • Manager, Programs

    7 months ago

    Vancouver, Canada Westcoast Family Centres Full time

    We are proud and honoured to offer services on the traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), Kwikwetlem (kʷikʷəƛ̓ əm) First Nations. **Opportunity**: The Manager, Programs & Services focuses on the Vancouver Child Care Resource & Referral...

  • Manager, Program Administration

    3 months ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Student Management, Level B Job Title Manager, Program Administration Department Masters Program Managers | Robert H. Lee Graduate School | UBC Sauder School of Business Compensation Range $6,747.50 - $9,701.42 CAD Monthly The Compensation Range is the span between the minimum...

  • Manager, Victim Services

    2 months ago

    Vancouver, Canada Family Services of Greater Vancouver Full time

    **JOB OPPORTUNITY: Manager, Victim Services** **Manager, Victim Services **Competition #75-24 **DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US!** About the Role At Family Services of Greater Vancouver, we’ve been helping people in crisis since 1928. As a non-profit, we help people develop skills and knowledge, empowering our neighbours to...

  • Program Manager, Bils

    1 month ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Educational Programming, Level B Job Title Program Manager, BILS Department Indigenous and Intercultural Initiatives Compensation Range $6,251.00 - $8,986.00 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint...

  • Program Manager, Bils

    1 month ago

    Vancouver, Canada UBC Faculty of Forestry Full time

    At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a...

  • Community Programming Coordinator

    1 month ago

    Vancouver, Canada Watari Counselling and Support Services Full time

    **Job description** Watari is opening a wellness space for residents in the Downtown Eastside and surrounding communities to access healthcare, cultural and wellness programming, and Indigenous Food Sovereignty at 320 Alexander Street. We are looking for a Community Programming Coordinator to play a key role in establishing and coordinating on-going...

  • Community Programming Coordinator

    3 weeks ago

    Vancouver, Canada Watari Counselling and Support Services Full time

    **Job description** Watari is opening a wellness space for residents in the Downtown Eastside and surrounding communities to access healthcare, cultural and wellness programming, and Indigenous Food Sovereignty at 320 Alexander Street. We are looking for a Community Programming Coordinator to play a key role in establishing and coordinating on-going...

  • Manager, Program Administration

    3 months ago

    Vancouver, Canada UBC Sauder School of Business Full time

    **Location**: UBC Vancouver Campus **Job Category**:M&P - AAPS **Job Profile**:AAPS Salaried - Student Management, Level B **Job Title**:Manager, Program Administration **Department**: Robert H. Lee Graduate School | UBC Sauder School of Business **Compensation Range**:$6,747.50 - $9,701.42 CAD Monthly The Compensation Range is the span between the...

  • Senior Program Coordinator

    4 weeks ago

    Vancouver, British Columbia, Canada Immigrant Services Society of BC Full time

    Company Overview">We are a values-driven organization that aims to improve the lives of immigrants and refugees in BC. Our mission is to foster an inclusive culture and innovative workplace that recognizes individual talents.About the Role">This is a temporary full-time position at 25 hours per week. As a Senior Program Coordinator - Language Services, you...

  • Counselling Services Manager

    1 day ago

    Vancouver, Canada Family Services of Greater Vancouver Full time

    JOB OPPORTUNITY: **Counselling Services Manager** **Counselling Services Manager **Competition #92-22 **Download PDF of Job Posting Here** About the Role Family Services has been operating FSEAP (Family Services Employee Assistance Program) since 1984. FSEAP is a national workplace mental health program, providing workplace mental health, training, and...

  • Manager, Fifa Security Programs

    6 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:40668 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...