Manager, Program Delivery
2 weeks ago
Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Security, Level B2
Job Title
Manager, Program Delivery
Department
Strategy and Partnerships | Campus Security | Safety & Risk Services | VP Finance & Operations
Compensation Range
$7,622.83 - $11,886.67 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
December 3, 2024
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date
This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Manager, Program Delivery, is responsible to work collaboratively with cross-functional Campus Security teams, overseeing the planning, prioritization, and implementation of programs within the Campus Security portfolio. This position has responsibility for supporting the execution of the Campus Security Unit Action Plan, preparing and presenting reports to both university and external stakeholders, and ensures the established procedures are aligned to regulatory compliance and efficient departmental workflows.
Organizational Status
The Manager, Program Delivery reports to the Senior Manager, Strategy and Partnerships. This position works closely with Campus Security leadership, as well as faculty, staff, external consultants and contractors, and external partners involved in various program activities.
Work Performed
- Strategy & Planning_- Establishes and leads the continuous improvement process for Campus Security programs and procedures, establishing processes that ensure alignment, standardization, and compliance of functions.- Considers industry best practices, standards, and regulatory requirements to inform program plans that ensure a safe and accessible campus environment.- Develops service delivery accountability programs to ensure services provided meets performance expectations and institutional objectives.- Establish and monitor key performance indicators (KPIs) and metrics to measure and improve service delivery effectiveness.- Establishes and maintains effective working relationships with the UBC Campus Community, enabling alignment of community expectations with services provided.- Develops and ensures service level agreements (SLAs) are upheld by aligning security services with agreed-upon standards, ensuring consistent performance and timely issue resolution.- Responsible for intake of new initiatives, triage, and prioritization of initiatives to enable strategic use of Campus Security resources to deliver on key programs.
- Program Oversight_- Leads the centralized tracking of complex, institution-wide security projects, ensuring comprehensive oversight and coordination across all phases.- Drives accountability by mapping program deliverables, timelines, and responsibilities to ensure successful execution and adherence to established timelines and priorities.- Liaises across all Campus Security unit teams and other key stakeholders, to ensure workflows are efficient and understood.- Manages the design, implementation, maintenance, and evaluation of Campus Security programs.- Serves as the primary resource for Campus Security, providing expertise and guidance for all campus security initiatives to ensure effective planning, execution, and completion of projects.- Responsible for quality assurance and review for Campus Security programs and services as directed by the Senior Manager, Strategy & Partnerships.
- Program Design and Reporting_- Draft and present business cases to support the development and enhancement of security programs, including descriptions of new initiatives or changes to the service model.- Prepare and deliver budget presentations, outlining resource needs, cost projections, and financial planning for Campus Security initiatives.- Develop and update Unit Action Plans, aligning with the SRS Business Plan and the VPFO Strategic Plan.- Prepare reports to the campus community, providing updates on programs, initiatives, and outcomes.- Prepare updates to key stakeholders including various boards, steering committees, and senior leadership on program performance and progress against strategic goals.
- Leading Change_- Lead
-
Delivery Driver
2 weeks ago
Vancouver, Canada KH Parcel Delivery Service Full time*About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...
-
Delivery Driver
19 hours ago
Vancouver, Canada KH Parcel Delivery Service Full time*About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...
-
Delivery Driver
2 hours ago
Vancouver, Canada KH Parcel Delivery Service Full time*About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Courier...
-
Agile Program Delivery Manager
3 weeks ago
Vancouver, Canada RAZR Marketing, Inc. Full timeLOCATION: Minnesota or Vancouver, BC A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team lives out our Values every day: Accountable, Brave, Curious, Fun, Grateful and Passionate. These values have made RAZR what it is for years, and today, they are more important than...
-
Medical Delivery Driver
2 weeks ago
Vancouver, Canada KH Parcel Delivery Service Full time*About Us:* KH Delivery Parcel Services is a dynamic and growing delivery service committed to providing exceptional service to our customers. We specialize in efficient and reliable delivery solutions, ensuring packages reach their destinations safely and on time. *Job Description:* We are seeking enthusiastic individuals to join our team as Medical...
-
Program Manager
17 hours ago
Vancouver, British Columbia, Canada Go REcruitment Full timeJob DescriptionIn this role, you will lead the delivery of complex consumer-facing and/or enterprise software involving web, mobile, cloud-based distributed systems, or machine learning.Key Responsibilities:Leverage your curiosity, intelligence, and critical thinking to understand the most difficult customer problems and translate them into detailed...
-
Service Delivery Manager
2 hours ago
Vancouver, British Columbia, Canada Provincial Health Services Authority Full timeCompany Overview:Provincial Health Services Authority (PHSA) is a leading healthcare organization dedicated to providing high-quality patient care. At PHSA, we prioritize teamwork, professionalism, and mutual respect, creating a culture that values our employees' well-being and career growth.Salary:The salary for this role is competitive and based on...
-
Program Manager, Value Delivery
17 hours ago
Vancouver, Canada Teck Resources Limited Full time**Program Manager, Value Delivery, Mining**: Reporting to the Director, Value Delivery, the Program Manager, Value Delivery, Mining, is responsible for leading the transformation of Teck’s mining domain across all global operations through the RACE program. The mining domain encompasses Drill and Blast, Ore Body Knowledge and Load and Haul. The incumbent...
-
Program Director, Global Delivery
6 days ago
Vancouver, British Columbia, Canada Amazon Full timeWe are seeking an experienced Program Director to lead our global delivery programs. As a key member of our team, you will be responsible for driving the planning, execution, and delivery of large-scale technology projects. The ideal candidate will have a strong background in software engineering, with experience leading cross-functional teams and managing...
-
Program Manager
2 weeks ago
Vancouver, Canada Junior Achievement BC Full time**Description** Are you interested in sharing your talents with an organization that helps youth throughout B.C. achieve their potential? Do you want to work with a team that is focused on ambitious growth? Are you passionate about education and entrepreneurship? If so, we would like to meet you! JA British Columbia (JABC) is a not-for-profit impact...
-
Technical Leader in Delivery Programs
6 days ago
Vancouver, British Columbia, Canada Amazon Full timeDelivery Experience Engineering Manager Job DescriptionThe ideal candidate has a track record of launching projects with UX, Java/C#, C++, and distributed computing technologies on a Linux platform. They also have deep expertise in mobile application platforms and knowledge of engineering practices and patterns for the full software/hardware/networks...
-
Program Manager, Student Programs
3 weeks ago
Vancouver, Canada AMZN CAN Fulfillment Svcs, ULC Full time5+ years of experience in program or project management - Experience using data and metrics to drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Certified Project/Program Management credentials. - Six Sigma Black Belt / Mast Black Belt Certification. - Experience working with...
-
Technical Program Manager
2 weeks ago
Vancouver, Canada Autodesk Full timeJob Requisition ID # - 24WD83027 Position Overview We’re hiring a Technical Program Manager to drive end-to-end program execution. Reporting to our Senior Manager, Technical Program Management, you'll lead implementations for our media and entertainment customers (Autodesk Flow). You’ll partner with our Product Management, Software Engineering, and...
-
Director, Compass Program Delivery
2 weeks ago
Metro Vancouver Regional District, Canada TransLink Full time**Marketing Statement**: A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and...
-
Manager, Strategic Programs
2 weeks ago
Vancouver, Canada Port of Vancouver Full time**JOIN US IN CHARTING A COURSE TO A MORE SUSTAINABLE FUTURE** Join an organization that plays a critical role in Canada’s economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world’s most sustainable port. The Vancouver Fraser Port Authority is responsible for the stewardship of the Port of...
-
Program Manager
3 weeks ago
Vancouver, Canada VERB Interactive Full timeVERB is a digital marketing agency with our head office located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world's biggest destinations, resorts, and travel brands—and with our employee travel credit, it's easy to experience them for yourself. We take a balanced approach to work/life...
-
Delivery Manager
3 weeks ago
Vancouver, Canada Avanade Full timeCome join us Overseeing technical and non-technical team members, the delivery manager is responsible for driving Avanade’s offerings to target clients, supporting long-term health of the account portfolio while maintaining high levels of both client and team satisfaction to meet the performance measures. You will be working directly with a client...
-
Education Program Manager
20 hours ago
Vancouver, Canada Small Housing BC Full time**Position Summary**: **Key Responsibilities** **Program Coordination**: - Collaborate with multiple interest holders to ensure program alignment with objectives and learner needs. - Develop and manage the project schedule and budget, ensuring efficient resource utilization. - Oversee the planning, coordination, and execution of workshops and...
-
Program Manager
20 hours ago
Vancouver, Canada BC Hydro Full time**A workplace powered by you** At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented, inclusive, and diverse team. We offer a healthy work-life balance, competitive wages,...
-
Agile Program Manager
2 weeks ago
Vancouver, Canada Tekshapers Inc Full time**Position : Agile Coach or Agile Program Manager** **Location : Remote (Vancouver, BC - locals preferred)** **Duration : Full Time** **About this team**: The Program Manager is responsible for ensuring their program, comprised of multiple engineering teams, develops and delivers their commitments in support of driving digital experiences forward for our...