Counselling Services Manager
3 weeks ago
JOB OPPORTUNITY:
**Counselling Services Manager**
**Counselling Services Manager **Competition #92-22
**Download PDF of Job Posting Here**
About the Role
Family Services has been operating FSEAP (Family Services Employee Assistance Program) since 1984. FSEAP is a national workplace mental health program, providing workplace mental health, training, and counselling services to organizations. FSEAP Vancouver delivers these services across BC and the Yukon.
Working from a trauma informed perspective, the Counselling Services Manager provides overall clinical leadership, coordination, and management with respect to our intake call centre, immediate crisis counselling services, and work/life services provided to our clients. This role ensures that these services are delivered with the highest standards of service quality, effectiveness, and efficiency. This position also works in collaboration with the Clinical Counselling Manager and assists in providing management and clinical supervision to our Core Team Counsellors and Affiliate Network Counsellors in their absence
What we offer you:
**Benefits of working with us**:
Flexible scheduling
Starting at three weeks’ vacation for full time staff (pro-rated for part-time) and growing to more +
Three (3) paid household leave days a year
One paid Wellness Day a year
Paid sick days
Two and a half paid Agency days for full time staff (pro-rated for part-time)
Five paid days for education leave/year (pro-rated for part-time)
One paid Moving Day/year
Subsidized professional association annual dues (if applicable)
Possibility of remote work/ hybrid work
A work culture that values transparency, teamwork, learning, fairness and integrity
**Health and Welfare benefits**:
Generous group health/dental benefits after 3 months.
Three flex options for health/dental coverage depending on the coverage you need
Option of psychological/counselling services (up to $1500/year)
Employee Assistance Plan
Long Term Disability Plan
Group Life Insurance, Travel insurance, ++
**Pension**:Pension plan enrollment after 12 months
**Work Hours**: 37.5 hours per week
**Salary**: MGP3 salary range $74,646- $79,950
**Location**: Primarily in office at our East Broadway office with the possibility of working in a Hybrid role
**Posting End Date**:Posting will remain open until filled
What you bring:
**Education, Training, Experience**
- Masters Degree in counselling, psychology, social work or related field **_and/ or_** an equivalent combination of education, training and established management/clinical supervisory experience (3-5 years preferred)
- Experience in providing short-term problem resolution counselling, and/or call centre/crisis line experience (internal, external, or contract), and work from a trauma informed perspective
- Experience managing a clinical counselling team, clinic, and/or call/care centre preferred
- Experience in developing and delivering group training and workshops for internal staff
- Workplace Mental Health, EAP, or Psychological Health & Safety knowledge or experience preferred
**Knowledge, Skills, Abilities**
- Exceptional clinical ability and judgment.
- Significant knowledge of therapeutic and counselling modalities, in particular, short-term, solution-focused treatment approaches.
- Substantial knowledge regarding mental health, substance abuse, and critical incident response.
- Knowledge of legal requirements regarding mandatory reporting and duty to warn.
- Superior individual and group clinical supervision skills.
- Outstanding leadership /skills, including the ability to motivate, engage, and support staff.
- Proficiency in program development, including the development of policies and practices to support best
- practice clinical service delivery.
- Systems thinking with the ability to evaluate and develop new systems, processes, and protocols with the goal of increased efficiencies and continual improvement in client service.
- Ability to think strategically and proactively develop solutions to problems.
- Superior verbal and written communication skills.
- Knowledge of resources in the community pertaining to clinical issues; competence in working with a multi-cultural community.
- Basic computer literacy with word processing, spreadsheet and/or database is required for this role
**Additional Requirements**
- Membership/Registration, in good standing, with a counselling profession registering body
- Successful completion of criminal record check
- **Proof of Covid-19 vaccination status will be required**
How to apply:
Our programs are located on the traditional, ancestral, and unseeded territory of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw(Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt,Katzie, Kwantlen, Kwekwetlem,Semiahmoo,Matsqui,and Tsawwassen First Nations.
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