Office Administrator
2 months ago
**Office Administrator**
**Kemptville, Ontario, Canada**:
Current Opportunities
At Baker Tilly REO, you will work with a team of dynamic professionals who pride themselves on exceptional client service and a commitment to success. We also appreciate the value of work-life balance for our staff. We offer:
- a competitive salary,
- wellness and fitness incentives,
- flex time, and
- a comprehensive benefit package.
Baker Tilly REO is an independent member of Baker Tilly Canada. With member firms from coast to coast, we are one of the country’s largest associations of Chartered Professional Accounting firms. With an international network, we have a longstanding reputation for value-added accounting, tax and advisory solutions. We embrace a model of client-focused, partner-led service and believe that quality of life for our high-performance team is important. We have strong community roots and believe in providing our clients with high quality personalized services.
A six partner, locally owned firm with offices in Carleton Place, Cobden, Kemptville, Morrisburg, Pembroke and Winchester, our offices serve companies at all stages of their development from emerging and owner-managed businesses to large private companies, not-for-profit organizations, professionals, and individuals.
**Your primary responsibilities will include**:
As the first point of contact, the Office Administrator will be the face of Baker Tilly REO LLP. You provide first firm impressions, embody the firm’s values, and confidently assist our external and internal clients.
- Manage the reception area including answering and directing incoming calls, greeting clients
- Screen and redirect client enquiries, gauge urgency, and escalate as required
- Ensure boardroom, reception and common areas are tidy and presentable with all necessary stationary, forms, and supplies available
- Schedule virtual and in office meetings
- Perform daily accounts receivable functions including cheque and cash deposits, debit/credit card transactions and communication with clients regarding their account balance
- Manage and order office supplies
- Assist with building maintenance and operational issues
- Assemble client tax and financial packages, letters, and invoices in accordance with firm quality and document standards
- Electronic filing of tax slips and returns
- Electronic file maintenance including archiving and lockdown
- Other general administrative duties as required including mail, filing, photocopying, scanning, and faxing
- 2 to 5 years experience as a receptionist or in a customer facing client service role
- Post secondary education in office/business administration or similar program is preferred
- Proficiency in MS Office (Word, Excel, Outlook, Teams) and Adobe Acrobat
- Excellent attention to detail, interpersonal, communication and organizational skills
- Experience and sound judgement regarding confidential information and sensitive matters
- Professional manner, strong work ethic and ability to work both independently and demonstrated ability to work with others effectively as part of a team
- Strong understanding of a client-focused fast paced work environment including related deadlines. Ability to effectively pivot between tasks, prioritize and manage deliverables to meet conflicting deadlines
- Related work experience in public accounting, personal tax return preparation or in a business environment would be an asset
- Knowledge of Caseware/Caseview, TaxPrep, QuickBooks and/or any other tax preparation software would be an asset
- Comfortable working onsite with standard working hours being Monday to Friday 8:30 a.m. to 4:30 p.m.
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