Property Manager

2 weeks ago

Ottawa, Canada Inside Edge Properties Full time

**Property Manager - NCC Portfolio**

Inside Edge Properties (IEP) is a premium, full-service real estate management company that brings innovative and strategic thinking to the commercial real estate industry in the greater Ottawa area.

Our reputation is founded on integrity, expertise, and an unwavering commitment to client satisfaction. We’re proud to be a long-standing and trusted service provider to many of the region’s most successful commercial real estate owners and tenants.

Inside Edge Properties is looking for a Property Manager to exclusively support our National Capital Commission (NCC) portfolio of properties. This is an excellent opportunity for someone who would like to work closely with a federal Crown Corporation. The NCC provides unique value in the Capital Region by fulfilling three specific roles: long-term planner of federal lands, principal steward of nationally significant public places, and creative partner committed to excellence in development and conservation.

**Key Responsibilities**
- Liaise directly with clients and tenants to ensure their requirements are met.
- Establish and maintain property management services standards for the portfolio, focusing on long range planning, service benchmarking, strategic vendor relationships, as well as energy management and sustainability.
- Implement service contracts for the portfolio and negotiate financial and legal terms to achieve best value.
- Troubleshoot and resolve building issues.
- Produce monthly, quarterly and annual reporting on multiple facets of the portfolio.
- Develop an annual portfolio-wide budget as well as a long term capital plan.
- Implement policies and procedures for property management operations including customer relations.
- Monitor budgets and coordinate construction projects as required to maintain the portfolio to the best possible standard.
- Collaborate with internal and external parties to determine issues, identify solutions, make recommendations, and implement decisions.
- Provide direction to building operators, assistant property manager, and property administrator, including overseeing workload, conducting performance reviews, and providing constructive feedback.

**Skills and Qualifications**
- Post-secondary education in a related field such as Real Estate Management, Business, Accounting, Facility Management, or an acceptable combination of experience, education and/or training.
- Minimum of 5 years of experience in a commercial real estate setting dealing with commercial property management or operations.
- Experience leading teams of 3 - 5 people.
- Strong knowledge of building systems and operations including security and life safety, HVAC, elevators, occupational health and safety, and environmental compliance.
- Strong focus on customer service, with skill in negotiation and conflict resolution.
- Strategic thinker with the initiative to improve property management services.
- Proven leadership skills to provide direction, motivation, and mentorship for property management staff.
- Ability to work effectively within a team environment as well as individually to meet tight deadlines despite changing priorities.
- Superior communication skills, both written and verbal.
- Strong proficiency in Microsoft Office 365 (Excel, PowerPoint, Word, Outlook and SharePoint).
- Proficiency with Yardi is an asset.
- Valid Driver’s License is mandatory.
- Bilingual in English and French is a strong asset.
- Must be able to obtain Reliable Security Clearance.

**Compensation & Benefits**

Our company offers a competitive compensation package including base salary, performance-based variable pay, pension, and comprehensive benefits.

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