Manager, Leaves

5 months ago

Vancouver, Canada Lululemon Full time

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this role

Reporting to the Senior Director of Health & Wealth, this team strives to elevate our employee experience through a flexible suite of health and wealth offerings that support our people to live their best lives, at every stage of their lives.

a day in the life
- Oversees the management, communication, analysis, and administration of Canada and USA leave and accommodations programs
- As this role is North America-focused, this role will have responsibility for monitoring and staying up to date on requirements of different municipalities of the North America Market (with support from cross-functional partners in Legal)
- Seeks regular feedback from stakeholders and cross-functional partners about our existing offerings to inform enhancements and changes in support of delivering the best employee experience ("signature experience"), at scale, starting from: requesting a leave, to taking time away from work, to returning to work
- Analyzes data provided by vendors (consultants, brokers, insurers) and holds vendors accountable for service delivery
- Collaborates with Policies and Practices team to ensure the maintenance of employee leave records and confidential medical information is in accordance with federal and state laws and internal policies
- Manages regular "wellbeing" reporting of NAM employee population (i.e., number of employees on short-term / long-term leaves, number of employees in any variety of care) with a bias for creating actionable adjustments and providing recommendations to improve wellbeing
- Partners with regional H&W Senior Managers on annual review and renewal of local market leaves policies
- Leads process for qualification, quantification, and selection of vendor services with direct involvement in negotiating product and service agreements
- Leads and develops team of Benefits Coordinators, Specialists, and Program Managers whose responsibilities will include the administration of leaves and accommodations processes (in collaboration with internal peers and external vendors)

qualifications
- Demonstrated experience with Canadian and US leaves and accommodations legislation (8-10 years)
- Experience in providing consultation of the accommodation process to managers, people professionals, employees, and/or business partners
- Strong project management capabilities to develop and implement cross functional initiatives
- Deep interest in analysis and ability to drive sound decision-making
- Highly ethical and able to deal with confidential issues with tact, discretion & confidentiality

must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes
Immigration support is potentially available for this role.

Compensation and Benefits Package

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)

**Note**: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy: In-person collaboration is important, and much of the role can be

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