Customer Service Coordinator

1 day ago


Brantford, Canada Renway Energy Inc. Full time

Renway Energy is currently seeking a motivated individual to fill a full-time **HVAC Service Coordinator** position within our organization to support our ongoing growth.

**Responsibilities**

The primary responsibilities of your position here at Renway Energy Inc. and WHR Inc. include, but are not limited to the following:

- Schedule maintenance, installations and service calls.
- Manage and schedule customer/equipment inspections.
- Open/set-up customer accounts in main system.
- Prepare and manage customer/equipment loan and rental agreements.
- Present quotations to customers.
- Communicate with suppliers and order equipment/parts/materials.
- Coordinate locates for underground work.
- Communicate with Endbridge Gas.
- Communicate with technicians regarding jobs, scheduling etc.
- Manage equipment warranties.
- Prepare work orders and invoicing.
- Manage customer Service Plans.
- Manage capitalization of loaned equipment.
- Help build and maintain customer relationships.

**Job Types**: Full-time, Permanent

Pay: $24.00-$26.00 per hour

Expected hours: 42.5 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Work Location: In person



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