Business Process Manager

2 weeks ago


Dartmouth, Canada SeasonedPros.ca Full time

Our client is a local family owned company that provides high quality material handling equipment, rentals, parts and service to Atlantic Canadian businesses, ensuring they have access to cutting-edge solutions tailored to their unique needs.

They are currently looking for a Business Process Manager to evaluate the efficiency, effectiveness and costs of established processes, develop improvement strategies and facilitate changes throughout their branch locations in Dartmouth, NS, Saint John, NB and Moncton, NB.

The terms of this role are flexible, for example, 3 - 5 days per week for 8 - 12 (or more) months, on a hybrid basis from either HRM, Saint John or Moncton, with occasional travel to the other branches for research purposes.

**Responsibilities**:

- Review current processes, analyzing and completing deep dives on their effectiveness.
- Identify and implement continuous improvement projects for our existing business processes.
- Determine document requirements.
- Write SOP’s, and work instructions for all areas of the business.
- Partner with all departments to improve processes and best practices.
- Initiate and maintain positive relationships with all business units.
- Conduct efficiency audits on all processes.
- Serve as a leader of change management, identifying key opportunities and gaps in core business processes and systems.
- Drive the development and implementation of cost improvements plans consistent with and in support of the strategic plan.
- Implement best practices and acts as a strategic advisor to drive continuous systems and process improvements.

**Skill Requirements**:

- Bachelor’s Degree in Business Management, Administration, or equivalent professional experience.
- Certification in Project Management Professional (PMP) is preferred.
- 5+ years’ experience in a Technical Sales and Service industry would be considered an asset.
- Strong analytical and problem-solving skills.
- Excellent communication skills.
- Ability to work collaboratively within other departments.
- Knowledge of quality control policies.

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: $85,000.00-$125,000.00 per year

Application question(s):

- Do you live in or near Halifax, NS OR St John, NB OR Moncton, NB?
- Do you have business operating experience in industrial sales/service?

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Application deadline: 2024-05-18



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