Customer Service Agent
2 months ago
**Join the TigerTel Team with our Hybrid work schedule working from our office in Beautiful Dartmouth, Nova Scotia and from your own home**:
We are searching for passionate individuals to join our team as **Full-Time Customer Service Agents** in our Dartmouth, Nova Scotia location. As a vital part of our 24/7 call center, you will provide exceptional service to both commercial and medical clients.
**Here's what you can expect**:
- ** Schedules**: Enjoy a 4-day work week with a set schedule (Sat or Sun required each week). Holiday work in general is essential. Our office is open from 8:00AM-11:30 PM AST and we are looking for those that can work within this availability
- ** Office/Work From Home**: Get the best of both worlds After your initial training and development period, you'll split your time between two days in the office and two days working from the comfort of your home. We provide all the equipment you need
- ** Fast-paced Customer Service**: You'll be the friendly voice on the line, answering calls and providing exceptional service to our clients. This is a pure customer service role - no sales pressure here
- ** Strong Support System**: We're all about positive vibes Expect a friendly and supportive environment with great management and team members.
- ** Competitive Compensation**: We offer an hourly rate of $18.50, along with a comprehensive benefits package including medical, dental, vision, paid time off, and an RRSP with company matching.
**Are you a rockstar communicator with strong data entry skills and a passion for helping others?** Then we want to hear from you
**Bonus points if you**:
- Have experience in a call center or customer service environment.
- Are a quick learner and adaptable to new situations.
- Are tech-savvy and comfortable using different software programs.
- Have a positive attitude and a team player mindset.
**We can't wait to meet you
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