Patient Service Coordinator/financial Coordinator

7 months ago


Brantford, Canada docbraces Full time

Grand River Orthodontics-docbraces has an exciting full-time opportunity We are looking for a talented Patient Service Coordinator/Financial Coordinator to join our Brantford/Simcoe, Ontario team. Canadian Orthodontic Partners provides support services to Grand River Orthodontics-docbraces and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team that shares, collaborates and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.

**What We Offer**:

- Competitive Hourly Wage + Quarterly Bonus
- Comprehensive Benefits Package including: Medical, Dental, Vision, and Orthodontic Coverage for employees and their families.
- Educational Reimbursement Program.
- Guaranteed shift hours and employees qualify for all Statutory Holidays.
- Real Career Growth Opportunities.

**Key Responsibilities**:

- Organizes and updates paperwork and administrative requirements to collect payments.
- New Patient orientation - signed documents.
- Enter and update financial contracts into software system.
- Resolve financial discrepancies, and financial concerns.
- Update financial information in the Practice Management Software.
- Maintain and balance daily finances.
- Maintain positive relationship with insurance companies.
- Track any notes on chart regarding insurance changes.
- Processing insurance claims and reconcile insurance cheques.
- Arrange payment agreements with new patients.
- Follow up on outstanding accounts.
- Prompt communications to patients’ inquiries.
- Manages and responds to all customer calls.
- Maintain daily, weekly, and monthly monitoring systems and checklists.
- Managing and resolving patient concerns/issues.

**Requirements**:

- Administrative experience
- Some Financial experience
- Great time management and organizational skills.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.


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